Pinnacle Home Care
Winter Haven, FL · Medicare-certified home health agency (CCN 108262)
Patient survey (HHCAHPS): 3★
Serves: 64 ZIP codes (is yours included? →) · Phone: (863) 382-9211 · Verify on Medicare Care Compare ↗
Pinnacle Home Care holds a 3-star CMS quality rating, below the Florida state average of 3.5 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data and may not reflect the most recent updates.
Pinnacle Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 64 ZIP codes from its Winter Haven, Florida office.
Yes, Pinnacle Home Care is Medicare-certified, with CCN 108262, certified since February 16, 2006, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is verified through CMS records, not agency claims.
About this agency
Pinnacle Home Care is a Medicare-certified home health agency based in Winter Haven, Florida, certified since February 16, 2006. The agency is organized as a proprietary (for-profit) provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Pinnacle Home Care holds an overall quality star rating of 3 out of 5, which falls below the Florida state average of 3.5 stars. Its patient survey star rating is also 3 out of 5, reflecting patient experience feedback collected through the CMS survey program. On measures of care quality, 99.24% of patients received timely initiation of care, and 84.11% of patients showed improvement in walking or moving around during the course of care, based on the same CMS dataset.
Pinnacle Home Care serves a broad geographic area, covering 64 ZIP codes from its Winter Haven office, indicating a wide service radius within the surrounding region of central Florida.
These figures are drawn from CMS Care Compare data and represent a snapshot in time; families are encouraged to check the Care Compare website directly for the most current ratings and measures before making care decisions. This profile does not include cost information, as CMS does not publish pricing data for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Pinnacle Home Care is Medicare-certified (CCN 108262) and has been since February 16, 2006, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Pinnacle Home Care has a 3-star overall quality rating, which is below the Florida state average of 3.5 stars, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 3 out of 5 based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review Pinnacle Home Care's official CMS Care Compare profile at https://www.medicare.gov/care-compare/details/home-health/108262?state=FL.
What areas and ZIP codes does this agency serve?
The agency serves 64 ZIP codes from its Winter Haven, Florida office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 64 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and scheduling; contact the agency directly at (863) 382-9211 and verify current details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Pinnacle Home Care has been Medicare-certified since February 16, 2006.
Who owns this agency — for-profit, non-profit, or government?
Pinnacle Home Care is classified as a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (863) 382-9211 for billing details and verify coverage specifics on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Pinnacle Home Care by phone at (863) 382-9211.
What percentage of patients received timely initiation of care?
According to CMS data, 99.24% of patients received timely initiation of care from this agency.
What percentage of patients improved in walking or moving around?
CMS data shows that 84.11% of patients improved in walking or moving around while receiving care from this agency.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/16/2006. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.