Sentara Home Care Services
Harrisonburg, VA · Medicare-certified home health agency (CCN 497256)
Patient survey (HHCAHPS): 4★
Serves: 51 ZIP codes (is yours included? →) · Phone: (540) 433-4429 · Verify on Medicare Care Compare ↗
Sentara Home Care Services holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Sentara Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 51 ZIP codes from its Harrisonburg, VA office.
Yes, Sentara Home Care Services is Medicare-certified, with CCN 497256, certified since May 8, 1981, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is reflected in CMS Care Compare records.
About this agency
Sentara Home Care Services is a Medicare-certified home health agency based in Harrisonburg, VA, certified since May 8, 1981. The agency is organized as a proprietary (for-profit) provider under CMS records.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, Sentara Home Care Services holds an overall quality star rating of 3, which is below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient-reported experience data collected separately from the quality star measure. On CMS timeliness measures, 96.38% of patients began care in a timely manner. Among functional outcome measures, 81.64% of patients showed improvement in walking or moving around during their episode of care.
The agency reports serving 51 ZIP codes from its Harrisonburg, VA location, indicating a moderately wide regional service area in the Shenandoah Valley.
All star ratings, survey results, and performance percentages cited here are drawn from CMS Care Compare data; figures should be verified for the most current reporting period directly on Care Compare, as CMS updates these figures periodically. This profile does not include cost information, as CMS does not publish home health pricing data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services is Medicare-certified (CCN 497256, certified since 05/08/1981), so eligible home health services are covered when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 4-star patient survey rating from CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review its full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497256?state=VA.
What areas and ZIP codes does this agency serve?
The agency reports serving 51 ZIP codes from its Harrisonburg, VA office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific services available for your condition, and recent quality data; contact the agency at (540) 433-4429 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a doctor, unlike non-medical home care which covers non-clinical assistance; the data provided does not detail non-medical services here.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 8, 1981.
Who owns this agency — for-profit, non-profit, or government?
CMS records list this agency's ownership type as proprietary (for-profit).
How much does home health care cost and who pays?
Cost figures are not published by CMS; contact the agency at (540) 433-4429 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Sentara Home Care Services at (540) 433-4429.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/08/1981. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.