Sentara Home Care Services-Suffolk
Suffolk, VA · Medicare-certified home health agency (CCN 497746)
Patient survey (HHCAHPS): 5★
Serves: 36 ZIP codes (is yours included? →) · Phone: (757) 983-1900 · Verify on Medicare Care Compare ↗
Sentara Home Care Services-Suffolk holds a 3.5-star CMS quality rating, at the Virginia state average of 3.5, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Sentara Home Care Services-Suffolk offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 36 ZIP codes from its Suffolk, VA office.
Yes, Sentara Home Care Services-Suffolk is Medicare-certified, with CCN 497746, certified since 07/20/2017, so eligible home health services are covered under Medicare when ordered by a doctor. This is based on CMS certification records rather than specific benefit details.
About this agency
Sentara Home Care Services-Suffolk is a Medicare-certified home health agency located in Suffolk, VA, certified since 07/20/2017 under CCN 497746. The agency is organized as a proprietary (for-profit) provider.
According to CMS Care Compare data, Sentara Home Care Services-Suffolk offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a service area covering 36 ZIP codes from its Suffolk, VA office.
Based on CMS Care Compare data, the agency holds a quality star rating of 3.5, which is at the Virginia state average of 3.5. Its patient survey star rating, which reflects patient experience feedback collected through CMS surveys, stands at 5 stars.
CMS quality measure data also show that 97.91% of patients began receiving care in a timely manner following referral, and 87.49% of patients showed improvement in their ability to walk or move around during the course of care.
All ratings and measures cited here come from CMS Care Compare data and reflect the most recently published data vintage available through Medicare.gov at the time of this profile. Prospective patients and families are encouraged to review the agency's current listing directly on Medicare Care Compare for the most up-to-date information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services-Suffolk is Medicare-certified (CCN 497746, certified since 07/20/2017), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, per CMS data.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3.5-star CMS quality rating, which is at the Virginia state average of 3.5.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's official CMS Care Compare listing at https://www.medicare.gov/care-compare/details/home-health/497746?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 36 ZIP codes from its Suffolk, VA location, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific care plans, staff availability, and scheduling by contacting the agency directly at (757) 983-1900, and verify quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since 07/20/2017.
Who owns this agency — for-profit, non-profit, or government?
The agency is listed as a proprietary (for-profit) organization in CMS records.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact the agency at (757) 983-1900 for cost details and verify coverage information on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Sentara Home Care Services-Suffolk at (757) 983-1900 to inquire about starting care.
What percentage of patients received timely care after referral?
According to CMS data, 97.91% of the agency's patients began receiving care in a timely manner after referral.
What percentage of patients improved their ability to walk?
CMS data show that 87.49% of patients showed improvement in their ability to walk or move around during care.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/20/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.