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Sentara Home Care Services-Williamsburg

Williamsburg, VA · Medicare-certified home health agency (CCN 497748)

CMS quality rating: 4★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 4★
Serves: 18 ZIP codes (is yours included? →) · Phone: (757) 984-1350 · Verify on Medicare Care Compare ↗

Sentara Home Care Services-Williamsburg holds a 4-star CMS quality rating, above the Virginia state average of 3.5, and a 4-star patient survey rating. These figures come from CMS Care Compare data.

Sentara Home Care Services-Williamsburg offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 18 ZIP codes from its Williamsburg, VA office.

Yes, Sentara Home Care Services-Williamsburg is Medicare-certified (CCN 497748, certified since July 25, 2017), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is listed on CMS Care Compare.

CMS quality vs. benchmarks
Sentara Home Care Ser… Sentara Home Care Ser…: 4★ 4★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Sentara Home Care Services-Williamsburg is a Medicare-certified home health agency located in Williamsburg, VA, certified since July 25, 2017. The agency is proprietary (for-profit) in ownership. It offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Sentara Home Care Services-Williamsburg holds a 4-star overall quality rating, which is above the Virginia state average of 3.5 stars. The agency also received a 4-star patient survey rating from CMS, reflecting patient experience feedback collected through the Home Health CAHPS survey.

CMS data also reports process and outcome measures for this agency: 98.43% of patients received timely initiation of care, and 88.78% of patients showed improvement in their ability to walk or move around during the episode of care. These figures are drawn from the CMS Care Compare dataset.

Sentara Home Care Services-Williamsburg serves a coverage area encompassing 18 ZIP codes from its Williamsburg, VA office. Families and referring providers seeking more detail on this agency's current ratings, measures, or service area should consult the official CMS Care Compare listing, as star ratings and outcome data are updated periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Sentara Home Care Services-Williamsburg is Medicare-certified (CCN 497748) and has been since July 25, 2017, so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency holds a 4-star CMS quality rating, which is above the Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency received a 4-star patient survey rating from CMS.

How do I check this agency's quality and staffing record?

You can review official ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497748?state=VA.

What areas and ZIP codes does this agency serve?

The agency serves 18 ZIP codes from its Williamsburg, VA office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this agency reports serving.

What questions should I ask before hiring this agency?

Contact the agency at (757) 984-1350 to ask about specific staff availability, scheduling, and care plans, and verify current ratings on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 25, 2017.

Who owns this agency — for-profit, non-profit, or government?

The agency is proprietary, meaning it is a for-profit organization.

How much does home health care cost and who pays?

Cost details are not published in CMS data; contact the agency at (757) 984-1350 for cost information and payment options.

How do I contact this agency to start care?

You can reach Sentara Home Care Services-Williamsburg at (757) 984-1350 to inquire about starting care.

What were the agency's timely care and walking improvement measures?

CMS data shows 98.43% of patients received timely initiation of care and 88.78% showed improvement in walking or moving around during their care episode.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/25/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.