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Serenity Homecare

West Monroe, LA · Medicare-certified home health agency (CCN 197296)

CMS quality rating: 4★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 5★
Serves: 24 ZIP codes (is yours included? →) · Phone: (318) 373-2273 · Verify on Medicare Care Compare ↗

Serenity Homecare holds a 4-star CMS quality rating, above the Louisiana state average of 3.5, and a 5-star patient survey rating. These figures come from CMS Care Compare data.

Serenity Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 24 ZIP codes from its West Monroe, Louisiana office.

Yes, Serenity Homecare is Medicare-certified, with CCN 197296, certified since February 26, 1991, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.

CMS quality vs. benchmarks
Serenity Homecare Serenity Homecare: 4★ 4★ LA average LA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Serenity Homecare is a Medicare-certified home health agency located in West Monroe, Louisiana, certified since February 26, 1991. The agency is proprietary (for-profit) in ownership.

Serenity Homecare offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 24 ZIP codes from its West Monroe office.

According to CMS Care Compare data, Serenity Homecare holds a CMS quality star rating of 4 out of 5, which is above the Louisiana state average of 3.5 stars. Patients rate the agency 5 out of 5 stars in the CMS patient survey. On measures of care timeliness, 100.00% of care episodes began in a timely manner. Additionally, 90.11% of patients showed improvement in walking or moving around during their episode of care.

These ratings and statistics are drawn from CMS Care Compare data and reflect the most recently published data vintage available for this agency. Families are encouraged to review the Care Compare listing directly and contact the agency to confirm current details, staffing, and service availability, as this profile does not include cost information, staffing counts, or language capabilities.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Serenity Homecare is Medicare-certified (CCN 197296) and has been since February 26, 1991, so Medicare covers eligible home health services when ordered by a physician.

What services does this agency offer?

Serenity Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Serenity Homecare has a 4-star CMS quality rating, which is above the Louisiana state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

Patients gave Serenity Homecare a 5-star rating in the CMS patient survey.

How do I check this agency's quality and staffing record?

You can review Serenity Homecare's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/197296?state=LA.

What areas and ZIP codes does this agency serve?

Serenity Homecare serves 24 ZIP codes from its West Monroe, Louisiana location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staff availability, specific care plans, and scheduling; contact Serenity Homecare at (318) 373-2273 and verify additional details on Medicare Care Compare.

How long has this agency been Medicare-certified?

Serenity Homecare has been Medicare-certified since February 26, 1991.

Who owns this agency — for-profit, non-profit, or government?

Serenity Homecare is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact Serenity Homecare at (318) 373-2273 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach Serenity Homecare at (318) 373-2273 to inquire about starting care.

How did patients' walking or mobility improve while in this agency's care?

90.11% of patients showed improvement in walking or moving around during their episode of care with Serenity Homecare, according to CMS data.

How timely is care from this agency?

100.00% of care episodes with Serenity Homecare began in a timely manner, according to CMS Care Compare data.

Data: CMS Care Compare (Jul2026 refresh); certified since 02/26/1991. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.