A Caring Touch Home Health Services & Hospice Care
Lufkin, TX · Medicare-certified hospice (CCN 971671)
CMS process measure: 87.96 (state average 94.72 — below state average)
Serves: 111 ZIP codes (is yours included? →) · Phone: (936) 632-9400 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for A Caring Touch Home Health Services & Hospice Care, so no star rating or recommend percentage is available. On CMS's composite process measure, it scored 87.96, below the Texas state average of 94.72.
A Caring Touch Home Health Services & Hospice Care serves 111 ZIP codes from its Lufkin, Texas office in Angelina County.
Yes, A Caring Touch Home Health Services & Hospice Care is Medicare-certified (CCN 971671, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
A Caring Touch Home Health Services & Hospice Care is a for-profit hospice based in Lufkin, Texas, serving Angelina County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since July 20, 2021 (CCN 971671).
CMS has not published CAHPS family caregiver survey results for this hospice, including a star rating, the percentage of caregivers who would definitely recommend it, or the percentage rating it 9-10. This often happens when CMS has too few surveyed patients to report reliable figures, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 87.96, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS also lists a care index score of 6 and reports that 20.7% of patients received visits in the last days of life, based on the most recently published CMS Care Compare data.
This hospice's service area, as listed by CMS, covers 111 ZIP codes from its Lufkin, Texas office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. Families are encouraged to review the full CMS Care Compare listing and contact the hospice directly with any questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. A Caring Touch Home Health Services & Hospice Care is Medicare-certified (CCN 971671) as of July 20, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS caregiver survey results — such as a star rating or percentage who would recommend — for this hospice, often because too few patients were surveyed. This does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 87.96, compared with a Texas state average of 94.72, placing it below the state average on this measure. CMS also reports a care index score of 6 and notes that 20.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, this hospice serves 111 ZIP codes from its Lufkin, Texas office in Angelina County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 111 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is listed by CMS as for-profit. Ownership type does not by itself indicate quality of care; CMS quality measures and survey results are better indicators.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since July 20, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care is generally for people with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice provides care. Please contact the hospice at (936) 632-9400 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Please contact the hospice at (936) 632-9400 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to state averages, service area, and how care is coordinated; you can review this hospice's published CMS figures and contact them at (936) 632-9400 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up A Caring Touch Home Health Services & Hospice Care directly at https://www.medicare.gov/care-compare/details/hospice/971671?state=TX to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.