Heart To Heart Hospice Of Lufkin Llc
Lufkin, TX · Medicare-certified hospice (CCN 671601)
CMS process measure: 99.63 (state average 94.72 — above state average)
Serves: 60 ZIP codes (is yours included? →) · Phone: (936) 569-9143 · Verify on Medicare Care Compare ↗
Family caregivers gave Heart To Heart Hospice Of Lufkin a 4-star rating in the CMS CAHPS survey, with 93 percent saying they would definitely recommend it. Its CMS composite process score of 99.63 is above the Texas state average of 94.72.
Heart To Heart Hospice Of Lufkin serves 60 ZIP codes from its Lufkin, Texas office in Angelina County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Heart To Heart Hospice Of Lufkin is Medicare-certified, with CCN 671601, since June 26, 2008. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Lufkin LLC is a for-profit hospice agency based in Lufkin, Texas, serving Angelina County and the surrounding area. It has been Medicare-certified since June 26, 2008, with CMS Certification Number (CCN) 671601.
According to CMS Care Compare's CAHPS Hospice Survey data, family caregivers gave this hospice an overall rating of 4 stars. Ninety-three percent of surveyed caregivers said they would definitely recommend this hospice to others, and 87 percent rated the hospice a 9 or 10 out of 10 overall.
On CMS's composite process measure, which reflects how consistently core hospice care processes were followed, this hospice scored 99.63, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 9, and notes that 48.9 percent of patients received visits in the final days of life, based on the same data set.
This hospice's service area, as reflected in CMS data, covers 60 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this profile does not include cost information. All figures above are drawn from CMS Care Compare data and reflect the most recent published vintage available; where a measure is not listed here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Lufkin LLC is Medicare-certified (CCN 671601) since June 26, 2008, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received a 4-star family caregiver rating, with 93 percent saying they would definitely recommend it and 87 percent rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 99.63, above the Texas state average of 94.72. CMS also lists a care index score of 9 and reports that 48.9 percent of patients received visits in the final days of life.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 60 ZIP codes from its office in Lufkin, Angelina County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit agency. Ownership type does not determine quality on its own; CMS quality data should be considered alongside it.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since June 26, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings; please contact the hospice at (936) 569-9143 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact the hospice at (936) 569-9143 to ask how to begin care, and verify credentials on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey ratings, how quality measures compare to the state average, services covered, and staff availability; contact the hospice at (936) 569-9143 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice using CCN 671601 at https://www.medicare.gov/care-compare/details/hospice/671601?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.