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Accentcare Hospice & Palliative Care Of Massachuse

Norwood, MA · Medicare-certified hospice (CCN 221578)

Family caregiver rating (CAHPS): 2★ — 76% of families would definitely recommend
CMS process measure: 94.79 (state average 95.51 — at state average)
Serves: 119 ZIP codes (is yours included? →) · Phone: (866) 670-9449 · Verify on Medicare Care Compare ↗

Family caregivers surveyed by CMS gave this hospice an overall rating of 2 stars, with 76% saying they would definitely recommend it. Its composite process score of 94.79 is about at the Massachusetts state average of 95.51.

Accentcare Hospice & Palliative Care of Massachusetts serves 119 ZIP codes from its Norwood, MA office in Norfolk County.

Yes, Accentcare Hospice & Palliative Care of Massachusetts is Medicare-certified (CCN 221578, since 2007), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Accentcare Hospice & … Accentcare Hospice & …: 94.79 94.79 MA average MA average: 95.51 95.51

About this hospice

Accentcare Hospice & Palliative Care of Massachusetts is a for-profit hospice based in Norwood, Norfolk County, Massachusetts. It has been Medicare-certified since December 6, 2007.

According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey gave this provider an overall rating of 2 stars. Of those surveyed, 76% said they would definitely recommend this hospice, and 72% rated their overall experience a 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently core care processes were delivered, this hospice scored 94.79, which CMS classifies as at the state average compared to Massachusetts's state average of 95.51. CMS also reports a care index score of 9 and notes that 45.4% of patients received visits during the last days of life, per the published data.

This hospice reports serving 119 ZIP codes from its Norwood office, indicating a fairly broad service area across the surrounding region.

The Medicare hospice benefit covers hospice care for eligible patients; no cost figures beyond this are included here.

All figures above come from CMS Care Compare data as published for this hospice. Where a measure is not mentioned, CMS has not published it for this provider, which is often related to small patient sample sizes rather than any indication of quality.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Accentcare Hospice & Palliative Care of Massachusetts is Medicare-certified (CCN 221578) since December 6, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey data shows an overall rating of 2 stars, with 76% of family caregivers saying they would definitely recommend this hospice and 72% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 94.79, which CMS classifies as at the state average compared to Massachusetts's average of 95.51. CMS also reports a care index score of 9 and that 45.4% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

This hospice reports serving 119 ZIP codes from its Norwood, MA office in Norfolk County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 119 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is a for-profit hospice. Ownership type does not directly determine quality; CMS's survey and process measures are the best indicators of a specific hospice's performance.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since December 6, 2007.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure and typically have a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment, but supportive medical and emotional care continues.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings; contact the hospice at (866) 670-9449 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; contact the hospice at (866) 670-9449 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about CAHPS survey ratings, composite quality scores, service area, staffing, and how care needs are met; contact the hospice at (866) 670-9449 for specifics not covered by CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up this hospice using CCN 221578 at the Medicare Care Compare website: https://www.medicare.gov/care-compare/details/hospice/221578?state=MA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.