Altus Hospice
Laredo, TX · Medicare-certified hospice (CCN 671614)
CMS process measure: 99.57 (state average 94.72 — above state average)
Serves: 14 ZIP codes (is yours included? →) · Phone: (956) 718-3000 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said Altus Hospice would definitely be recommended by 93% of them, and 91% rated it 9 or 10 overall. On CMS's composite process measure, Altus Hospice scored 99.57, above the Texas state average of 94.72.
Altus Hospice serves 14 ZIP codes from its Laredo, Texas office in Webb County, according to CMS Care Compare data. Families outside that area should contact the hospice directly to confirm whether service can be arranged.
Yes, Altus Hospice is Medicare-certified, with CCN 671614, certified since March 9, 2009. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
Altus Hospice is a for-profit hospice agency based in Laredo, Texas, serving families in Webb County. According to CMS Care Compare data, Altus Hospice has been Medicare-certified since March 9, 2009.
In the CMS CAHPS family caregiver survey, 93% of surveyed caregivers said they would definitely recommend this hospice, and 91% gave the hospice an overall rating of 9 or 10 (on a 0-10 scale). CMS has not published a distinct CAHPS star rating figure separate from these percentages for this hospice in the data provided.
On CMS's composite process measure — which reflects how consistently the hospice completed a bundle of recommended care processes — Altus Hospice scored 99.57, compared to a Texas state average of 94.72. This places Altus Hospice above the state average on this measure. CMS also reports a care index score of 9 and notes that 79.3% of patients received visits in the last days of life, based on the same data vintage.
Altus Hospice's service area, per CMS data, covers 14 ZIP codes surrounding its Laredo office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost or coverage details beyond that are included here.
All figures above come from CMS Care Compare data. Families should verify current details directly with the hospice or on Care Compare before making decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Altus Hospice is Medicare-certified (CCN 671614), certified since March 9, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 93% of family caregivers said they would definitely recommend Altus Hospice, and 91% rated it 9 or 10 overall.
How does this hospice score on CMS quality measures compared to the state average?
Altus Hospice scored 99.57 on CMS's composite process measure, compared to the Texas state average of 94.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
CMS Care Compare data show Altus Hospice serves 14 ZIP codes from its office in Laredo, Webb County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 14 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Altus Hospice is a for-profit agency. Ownership type does not directly determine quality of care; CMS quality measures and survey results are better indicators.
How long has this hospice been Medicare-certified?
Altus Hospice has been Medicare-certified since March 9, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify where Altus Hospice delivers care; contact the hospice at (956) 718-3000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Altus Hospice at (956) 718-3000 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, CMS quality scores compared to state averages, and the hospice's service area — all of which can be reviewed on Medicare Care Compare or by calling Altus Hospice at (956) 718-3000.
How do I verify this hospice on Medicare Care Compare?
You can look up Altus Hospice (CCN 671614) directly at https://www.medicare.gov/care-compare/details/hospice/671614?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.