Serenity Home Care Services
Laredo, TX · Medicare-certified hospice (CCN 741726)
CMS process measure: not reported
Serves: 6 ZIP codes (is yours included? →) · Phone: (956) 725-5533 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results or a composite process score comparison to the Texas state average for Serenity Home Care Services, often because of a small number of surveyed patients. A separate CMS care index score of 8 is on file, though CMS has not indicated how it compares to other hospices.
Serenity Home Care Services serves 6 ZIP codes from its Laredo, Texas office in Webb County.
Yes, Serenity Home Care Services is Medicare-certified (CCN 741726, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Home Care Services is a for-profit hospice located in Laredo, Texas, serving families in Webb County. The hospice has been Medicare-certified since May 7, 2018, under CMS Certification Number (CCN) 741726.
CMS Care Compare publishes a CAHPS family caregiver survey for hospices, which reports on measures such as star rating, percentage of caregivers who would definitely recommend the hospice, and percentage of caregivers who rated the hospice 9 or 10 out of 10. For Serenity Home Care Services, CMS has not published these caregiver survey figures, which often happens when a hospice has a small number of surveyed patients. This is not an indication of poor quality — it simply means CMS does not yet have enough data to report a public score.
Similarly, CMS has not published a composite process measure score comparing this hospice to the Texas state average of 94.72 for this listing. A separate CMS care index score of 8 is on file for this hospice, though CMS has not indicated how this compares to state or national averages.
Serenity Home Care Services reports serving 6 ZIP codes from its Laredo office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Home Care Services has been Medicare-certified since May 7, 2018 (CCN 741726), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when the number of surveyed patients is small; this does not necessarily reflect the quality of care.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process measure comparison to the Texas state average of 94.72 for this hospice. A separate CMS care index score of 8 is on file, but no comparison figure is published.
What areas and ZIP codes does this hospice serve?
Serenity Home Care Services reports serving 6 ZIP codes from its office in Laredo, Webb County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 6 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Home Care Services is organized as a for-profit hospice; ownership type does not by itself indicate quality of care, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since May 7, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain, symptoms, and other conditions unrelated to their terminal diagnosis.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice provides care; please contact Serenity Home Care Services at (956) 725-5533 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact Serenity Home Care Services at (956) 725-5533 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures, service area, staffing, and how care is coordinated; contact Serenity Home Care Services at (956) 725-5533 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Serenity Home Care Services (CCN 741726) directly at https://www.medicare.gov/care-compare/details/hospice/741726?state=TX to confirm current CMS-reported information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.