Amedisys Hospice Care
Pembroke, NC · Medicare-certified hospice (CCN 341596)
CMS process measure: 100 (state average 97.95 — above state average)
Serves: 119 ZIP codes (is yours included? →) · Phone: (855) 809-0997 · Verify on Medicare Care Compare ↗
Amedisys Hospice Care has a 3-star family caregiver rating on the CMS CAHPS survey, with 86% of caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the North Carolina state average of 97.95.
Amedisys Hospice Care serves 119 ZIP codes from its Pembroke, North Carolina office in Robeson County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Amedisys Hospice Care is Medicare-certified, with CCN 341596, certified since 2010. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Amedisys Hospice Care is a for-profit hospice located in Pembroke, North Carolina, serving families in Robeson County and the surrounding region. The hospice has been Medicare-certified since July 21, 2010, meaning it has met federal health and safety standards for hospice care for over a decade.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 82% rated their overall experience of care a 9 or 10 out of 10. These figures reflect the direct experiences reported by family caregivers of patients who received care here.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Amedisys Hospice Care scored 100.00, which is above the North Carolina state average of 97.95. This suggests the hospice performs strongly on this specific measure relative to other hospices in the state.
Amedisys Hospice Care reports serving 119 ZIP codes from its Pembroke office, indicating a broad service area.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare, as data is updated periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Amedisys Hospice Care is Medicare-certified (CCN 341596), certified since July 21, 2010, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice an overall CAHPS rating of 3 stars, with 86% saying they would definitely recommend it and 82% rating their care experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, which is above the North Carolina state average of 97.95.
What areas and ZIP codes does this hospice serve?
It serves 119 ZIP codes from its Pembroke, North Carolina office in Robeson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 119 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Amedisys Hospice Care is a for-profit hospice; ownership type does not by itself determine quality, but it is disclosed by CMS as part of provider information.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 21, 2010.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Amedisys Hospice Care at (855) 809-0997 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Amedisys Hospice Care directly at (855) 809-0997 to learn about starting care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measures, service area, and staff availability; contact Amedisys Hospice Care at (855) 809-0997 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/341596?state=NC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.