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Bayada Hospice

Fayetteville, NC · Medicare-certified hospice (CCN 341604)

Family caregiver rating (CAHPS): not yet published by CMS — 83% of families would definitely recommend
CMS process measure: 97.56 (state average 97.95 — at state average)
Serves: 26 ZIP codes (is yours included? →) · Phone: (910) 223-5369 · Verify on Medicare Care Compare ↗

Family caregivers surveyed by CMS said 83% would definitely recommend Bayada Hospice, and 86% rated their experience 9 or 10 out of 10. Its CMS composite process score of 97.56 sits at the North Carolina state average of 97.95.

Bayada Hospice serves 26 ZIP codes from its Fayetteville, NC office in Cumberland County, according to CMS Care Compare data.

Yes, Bayada Hospice is Medicare-certified (CCN 341604, since December 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Bayada Hospice Bayada Hospice: 97.56 97.56 NC average NC average: 97.95 97.95

About this hospice

Bayada Hospice is a non-profit hospice based in Fayetteville, North Carolina, serving families in Cumberland County. It has been Medicare-certified since December 9, 2020 (CCN 341604).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 83% would definitely recommend this hospice, and 86% rated their overall experience 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating figure for this hospice in the data provided, which can occur when survey samples are small; this should not be read as a reflection of poor quality.

On CMS's composite process measure — which looks at how consistently core hospice care processes are delivered — Bayada Hospice scored 97.56, compared to the North Carolina state average of 97.95. CMS characterizes this as being at the state average. CMS also reports that 64.0% of patients received visits from hospice staff in the final days of life, and lists a care index score of 9 for this hospice.

Bayada Hospice's service area, per CMS data, spans 26 ZIP codes centered on its Fayetteville office.

The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are included here. All figures above come from CMS Care Compare data as provided and reflect the most recent published vintage available to this listing. Families are encouraged to verify current figures directly on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Bayada Hospice is Medicare-certified (CCN 341604) since December 9, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, 83% of family caregivers said they would definitely recommend Bayada Hospice, and 86% rated their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Bayada Hospice's composite process score is 97.56, which CMS lists as at the North Carolina state average of 97.95.

What areas and ZIP codes does this hospice serve?

According to CMS data, Bayada Hospice serves 26 ZIP codes from its Fayetteville, NC office in Cumberland County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Bayada Hospice is organized as a non-profit; ownership type does not by itself determine quality, but it is part of the CMS Care Compare listing.

How long has this hospice been Medicare-certified?

Bayada Hospice has been Medicare-certified since December 9, 2020.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who are no longer pursuing curative treatment, typically with a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up care or support — pain relief and symptom management continue.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings; please contact Bayada Hospice at (910) 223-5369 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe intake steps; please contact Bayada Hospice at (910) 223-5369 or verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction survey results, CMS quality scores, service area, and how staff support patients and families; you can review these for Bayada Hospice on Medicare Care Compare and by calling (910) 223-5369.

How do I verify this hospice on Medicare Care Compare?

You can review Bayada Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/341604?state=NC.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.