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American Carequest Hospice

Burlingame, CA · Medicare-certified hospice (CCN 551629)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: not reported
Serves: 14 ZIP codes (is yours included? →) · Phone: (415) 885-9100 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results or a composite process score for American Carequest Hospice, often because too few patients were surveyed to report results. This does not necessarily reflect the quality of care — families can contact the hospice directly or check Medicare Care Compare for the most current information.

American Carequest Hospice serves 14 ZIP codes from its Burlingame, California office in San Mateo County.

Yes, American Carequest Hospice is Medicare-certified (CCN 551629), certified since February 16, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

About this hospice

American Carequest Hospice is a for-profit hospice agency based in Burlingame, California, serving San Mateo County. According to CMS Care Compare data, this hospice has been Medicare-certified since February 16, 2012.

CMS Care Compare has not published CAHPS family caregiver survey results for this hospice — including a star rating, percentage of caregivers who would definitely recommend it, or percentage rating it 9-10 — likely because the number of surveyed patients was too small to report. This is a data-availability issue, not an indication of the quality of care provided.

Similarly, CMS has not published a composite process measure score or care index score for this hospice in the current data set. For reference, the average composite process score across hospices in California is 93.41, but CMS has not reported a comparable figure for American Carequest Hospice, so no direct comparison can be made at this time.

American Carequest Hospice serves 14 ZIP codes from its Burlingame office. Families considering care from this hospice should know that the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are available in this data.

All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. American Carequest Hospice is Medicare-certified (CCN 551629), certified since February 16, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results for this hospice, often because too few patients were surveyed to report reliable results — this is not an indication of poor care.

How does this hospice score on CMS quality measures compared to the state average?

CMS has not published a composite process score for this hospice, so no comparison to the California state average (93.41) can be made at this time.

What areas and ZIP codes does this hospice serve?

American Carequest Hospice serves 14 ZIP codes from its Burlingame, California office in San Mateo County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 14 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

American Carequest Hospice is a for-profit agency. Ownership type does not by itself indicate quality of care; CMS quality measures are a better way to compare hospices.

How long has this hospice been Medicare-certified?

This hospice has been Medicare-certified since February 16, 2012.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a life expectancy of six months or less who choose to focus on comfort rather than curative treatment.

Does choosing hospice mean giving up treatment?

No — choosing hospice means shifting the focus of care to comfort, symptom management, and quality of life rather than treatments aimed at curing the underlying illness.

Where is hospice care provided — at home or in a facility?

This information isn't included in the CMS data provided; please contact American Carequest Hospice at (415) 885-9100 or verify on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided doesn't cover enrollment steps; please contact American Carequest Hospice at (415) 885-9100 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction survey results, quality measure scores, service area, and staffing — contacting American Carequest Hospice at (415) 885-9100 or checking Medicare Care Compare can help answer these directly.

How do I verify this hospice on Medicare Care Compare?

You can look up American Carequest Hospice (CCN 551629) directly at https://www.medicare.gov/care-compare/details/hospice/551629?state=CA to see the most current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.