American Hospice And Home Health Care Service Inc
Pleasanton, CA · Medicare-certified hospice (CCN 551704)
CMS process measure: 85.07 (state average 93.41 — below state average)
Serves: 140 ZIP codes (is yours included? →) · Phone: (925) 240-6300 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice 3 stars on the CMS CAHPS survey, with 80% saying they would definitely recommend it. Its CMS composite process score of 85.07 is below the California state average of 93.41.
American Hospice And Home Health Care Service Inc serves 140 ZIP codes from its Pleasanton, CA office in Alameda County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, American Hospice And Home Health Care Service Inc is Medicare-certified (CCN 551704, since April 29, 2013). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
American Hospice And Home Health Care Service Inc is a for-profit hospice based in Pleasanton, California, serving Alameda County and surrounding communities. It has been Medicare-certified since April 29, 2013 (CCN 551704), meaning the Medicare hospice benefit covers eligible patients' hospice care here when a doctor certifies eligibility.
According to CMS Care Compare CAHPS survey data, family caregivers gave this hospice an overall rating of 3 stars. Among caregivers surveyed, 80% said they would definitely recommend this hospice, and 79% rated their overall experience 9 or 10 out of 10.
On CMS's composite process quality measure, this hospice scored 85.07, which is below the California state average of 93.41. CMS also reports a care index score of 10 and notes that 8.4% of patients received visits in their final days of life, based on CMS's published measures. Where CMS has not published a specific measure for this hospice, that is often due to small patient counts and should not be read as an indicator of poor quality.
American Hospice And Home Health Care Service Inc reports serving 140 ZIP codes from its Pleasanton office, indicating a fairly broad service area in the region.
All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly on Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. American Hospice And Home Health Care Service Inc has been Medicare-certified since April 29, 2013 (CCN 551704), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare CAHPS data shows a 3-star family caregiver rating, with 80% saying they would definitely recommend this hospice and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 85.07, which is below the California state average of 93.41, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It reports serving 140 ZIP codes from its Pleasanton, California office in Alameda County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 140 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is for-profit. Ownership type does not by itself determine care quality; CMS quality measures and CAHPS survey results are more direct indicators to review.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 29, 2013, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; contact American Hospice And Home Health Care Service Inc at (925) 240-6300 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact the hospice directly at (925) 240-6300 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores compared to the state average, service area coverage, and how to begin care — this listing's CMS data addresses the first three, and the hospice can be contacted directly for the rest.
How do I verify this hospice on Medicare Care Compare?
You can look up American Hospice And Home Health Care Service Inc (CCN 551704) directly at https://www.medicare.gov/care-compare/details/hospice/551704?state=CA to review current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.