Ascend Hospice
Glen Allen, VA · Medicare-certified hospice (CCN 491595)
CMS process measure: 99.02 (state average 96.57 — above state average)
Serves: 65 ZIP codes (is yours included? →) · Phone: (804) 673-1330 · Verify on Medicare Care Compare ↗
Ascend Hospice holds a 4-star CAHPS rating from family caregivers, with 88% saying they would definitely recommend it. On CMS's composite process measure, it scored 99.02, above the Virginia state average of 96.57.
Ascend Hospice serves 65 ZIP codes from its Glen Allen, Virginia office in Hanover County.
Yes, Ascend Hospice is Medicare-certified (CCN 491595, since 2009); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Ascend Hospice is a for-profit hospice provider based in Glen Allen, Virginia, serving families in Hanover County and surrounding communities. According to CMS Care Compare data, Ascend Hospice has been Medicare-certified since May 28, 2009.
In the CMS CAHPS family caregiver survey, Ascend Hospice received a 4-star rating. Among caregivers surveyed, 88% said they would definitely recommend this hospice to others, and 88% rated their overall experience a 9 or 10 out of 10. These figures reflect the experiences reported by families who worked with this hospice, as published by CMS.
On the CMS composite process measure, which reflects how consistently a hospice follows recommended care processes, Ascend Hospice scored 99.02, which is above the Virginia state average of 96.57. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 84.0% of patients, according to CMS data.
Ascend Hospice's service area, as listed with CMS, covers 65 ZIP codes.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost information is provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Ascend Hospice is Medicare-certified (CCN 491595) since May 28, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Ascend Hospice received a 4-star CAHPS rating, with 88% of caregivers saying they would definitely recommend it and 88% rating their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Ascend Hospice scored 99.02 on the CMS composite process measure, which is above the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
According to CMS data, Ascend Hospice serves 65 ZIP codes from its Glen Allen, Virginia location in Hanover County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 65 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ascend Hospice is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it so families can consider it alongside other measures.
How long has this hospice been Medicare-certified?
Ascend Hospice has been Medicare-certified since May 28, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a person is nearing the end of life, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Ascend Hospice at (804) 673-1330 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Ascend Hospice at (804) 673-1330 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, and its service area — all of which are covered in this listing using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Ascend Hospice (CCN 491595) directly at https://www.medicare.gov/care-compare/details/hospice/491595?state=VA to confirm current CMS figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.