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Authoracare Collective

Greensboro, NC · Medicare-certified hospice (CCN 341503)

Family caregiver rating (CAHPS): 4★ — 91% of families would definitely recommend
CMS process measure: 99.67 (state average 97.95 — above state average)
Serves: 117 ZIP codes (is yours included? →) · Phone: (336) 621-2500 · Verify on Medicare Care Compare ↗

Authoracare Collective has a 4-star family caregiver rating on the CMS CAHPS survey, with 91% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.67 is above the North Carolina state average of 97.95.

Authoracare Collective serves 117 ZIP codes from its office in Greensboro, North Carolina, in Guilford County.

Yes, Authoracare Collective is Medicare-certified (CCN 341503, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Authoracare Collective Authoracare Collective: 99.67 99.67 NC average NC average: 97.95 97.95

About this hospice

Authoracare Collective is a non-profit hospice based in Greensboro, North Carolina, serving Guilford County and the surrounding region. It has been Medicare-certified since June 14, 1985 (CCN 341503), giving it a long history of participation in the Medicare hospice program.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Authoracare Collective an overall rating of 4 stars. Ninety-one percent of respondents said they would definitely recommend this hospice to others, and 86 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by surveyed caregivers and are published by CMS.

On CMS's composite process measure — which reflects how consistently core hospice care processes are delivered — Authoracare Collective scored 99.67, compared to a North Carolina state average of 97.95, placing it above the state average. CMS also reports a care index score of 10 for this hospice, and notes that 77.0% of patients received visits in the final days of life, based on available data.

Authoracare Collective's service area, per CMS data, spans 117 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are included here beyond that fact. All figures in this profile come from CMS Care Compare data and may not reflect the most current reporting period; families should confirm current details directly with the hospice or on Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Authoracare Collective is Medicare-certified (CCN 341503, since June 14, 1985), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

Family caregivers gave Authoracare Collective a 4-star CAHPS rating, with 91% saying they would definitely recommend it and 86% rating their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 99.67, above the North Carolina state average of 97.95, and CMS lists a care index score of 10 for this hospice.

What areas and ZIP codes does this hospice serve?

According to CMS data, Authoracare Collective serves 117 ZIP codes from its office in Greensboro, Guilford County, North Carolina.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 117 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Authoracare Collective is a non-profit hospice; ownership type is reported by CMS but doesn't by itself indicate quality of care.

How long has this hospice been Medicare-certified?

Authoracare Collective has been Medicare-certified since June 14, 1985.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice is palliative care focused specifically on comfort for people who are no longer pursuing curative treatment and are expected to have a limited life expectancy.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.

Where is hospice care provided — at home or in a facility?

This is not specified in the CMS data provided; please contact Authoracare Collective at (336) 621-2500 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided doesn't cover enrollment steps; contact Authoracare Collective at (336) 621-2500 to learn how to begin care, and verify certification on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey ratings, quality measure scores, service area, and ownership type — all of which are covered in this profile using CMS data; for anything else, contact the hospice directly at (336) 621-2500.

How do I verify this hospice on Medicare Care Compare?

You can look up Authoracare Collective (CCN 341503) directly at https://www.medicare.gov/care-compare/details/hospice/341503?state=NC to confirm current ratings and details.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.