Four Seasons The Care You Trust
Flat Rock, NC · Medicare-certified hospice (CCN 341530)
CMS process measure: 99.67 (state average 97.95 — above state average)
Serves: 105 ZIP codes (is yours included? →) · Phone: (828) 692-6178 · Verify on Medicare Care Compare ↗
Four Seasons The Care You Trust holds a 5-star CAHPS family caregiver rating, with 92% of caregivers saying they would definitely recommend the hospice. Its composite process score of 99.67 is above the North Carolina state average of 97.95.
Four Seasons The Care You Trust serves 105 ZIP codes from its office in Flat Rock, North Carolina, in Henderson County.
Yes, Four Seasons The Care You Trust is Medicare-certified (CCN 341530), certified since July 1, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Four Seasons The Care You Trust is a non-profit hospice based in Flat Rock, North Carolina, serving families in Henderson County and the surrounding region. The hospice has been Medicare-certified since July 1, 1988, meaning it has provided care under Medicare oversight for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey rated this provider 5 stars overall. Ninety-two percent said they would definitely recommend the hospice, and 88 percent gave it an overall rating of 9 or 10 out of 10. On CMS's composite process measure, which reflects how consistently the hospice performs a set of recommended care processes, this hospice scored 99.67, above the North Carolina state average of 97.95. Its care index score is reported at 10, and CMS data show that 46.6% of patients received visits from staff in the last days of life, though families should ask the hospice directly how this applies to specific circumstances.
The hospice's service area, as reflected in CMS data, spans 105 ZIP codes, indicating a fairly broad reach from its Flat Rock office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost or fee information is provided here. All figures above come from CMS Care Compare data and reflect the most recent published survey and measure vintage available; families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Four Seasons The Care You Trust is Medicare-certified (CCN 341530) since July 1, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 92% saying they would definitely recommend it and 88% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.67, above the North Carolina state average of 97.95, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS data show this hospice serves 105 ZIP codes from its Flat Rock, North Carolina office in Henderson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 105 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit; ownership type can inform families' research but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 1, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort in the final phase of a terminal illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean no care is given.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact them at (828) 692-6178 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; please contact the hospice at (828) 692-6178 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver satisfaction scores, staffing, services offered, and how the hospice communicates with families; contact this hospice at (828) 692-6178 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Four Seasons The Care You Trust directly at https://www.medicare.gov/care-compare/details/hospice/341530?state=NC to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.