Avila Hospice Inc
Upland, CA · Medicare-certified hospice (CCN A11573)
CMS process measure: 84.62 (state average 93.41 — below state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (909) 999-9999 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results (such as a star rating or percent who would recommend) for Avila Hospice Inc. On the CMS composite process measure, it scored 84.62, below the California state average of 93.41.
Avila Hospice Inc serves 40 ZIP codes from its Upland, CA office in San Bernardino County.
Yes, Avila Hospice Inc is Medicare-certified (CCN A11573, since January 22, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Avila Hospice Inc is a for-profit hospice located in Upland, California, serving families in San Bernardino County and the surrounding area. It has been Medicare-certified since January 22, 2021 (CCN A11573).
CMS Care Compare has not published CAHPS family-caregiver survey results for Avila Hospice Inc, such as a star rating, percent who would definitely recommend, or percent rating the hospice 9-10. This is often the result of too few surveyed caregivers to report a reliable figure, and it should not be read as an indicator of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Avila Hospice Inc scored 84.62, compared with a California state average of 93.41 — placing it below the state average. A care index score of 7 is also on file. CMS has not published a 'visits in the last days of life' figure for this hospice in the current data.
Avila Hospice Inc reports serving 40 ZIP codes from its Upland office, indicating a moderately broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no separate cost information is provided here. All figures above come from CMS Care Compare data as supplied for this listing. Families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Avila Hospice Inc is Medicare-certified (CCN A11573), certified since January 22, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Avila Hospice Inc, which often happens when too few caregivers were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Avila Hospice Inc scored 84.62, below the California state average of 93.41. A care index score of 7 is also on record, though a 'visits in the last days of life' figure has not been published.
What areas and ZIP codes does this hospice serve?
Avila Hospice Inc serves 40 ZIP codes from its Upland, CA location in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Avila Hospice Inc is a for-profit hospice. Ownership type does not by itself determine quality of care, but families may wish to consider it alongside CMS quality measures.
How long has this hospice been Medicare-certified?
Avila Hospice Inc has been Medicare-certified since January 22, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
This data does not specify where Avila Hospice Inc provides care; please contact the hospice at (909) 999-9999 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available data does not describe the intake process; please contact Avila Hospice Inc directly at (909) 999-9999 to learn how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, ownership, and how long a hospice has been Medicare-certified — figures included above where CMS has published them.
How do I verify this hospice on Medicare Care Compare?
You can look up Avila Hospice Inc (CCN A11573) directly at https://www.medicare.gov/care-compare/details/hospice/A11573?state=CA to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.