Baylor Scott & White Hospice-Waco
Waco, TX · Medicare-certified hospice (CCN 451569)
CMS process measure: 90.34 (state average 94.72 — below state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (254) 202-5100 · Verify on Medicare Care Compare ↗
Baylor Scott & White Hospice-Waco received 3 out of 5 stars from family caregivers in the CMS CAHPS survey, with 81% saying they would definitely recommend it. On the CMS composite process measure, it scored 90.34, which is below the Texas state average of 94.72.
Baylor Scott & White Hospice-Waco serves 48 ZIP codes from its Waco, Texas office in McLennan County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Baylor Scott & White Hospice-Waco is Medicare-certified, with CCN 451569, certified since 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Baylor Scott & White Hospice-Waco is a Medicare-certified hospice located in Waco, Texas, serving McLennan County and surrounding areas. It is a for-profit organization that has been Medicare-certified since November 5, 1992, giving it a long history of participation in the Medicare hospice program.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 81% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice follows recommended care processes, this hospice scored 90.34, compared to a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 61.0% of patients received visits during the last days of life, based on the most recently published CMS data.
This hospice reports serving 48 ZIP codes from its Waco office. If any additional CMS quality measures are not mentioned here, it is because CMS has not published them for this hospice, which can occur simply due to small patient counts rather than reflecting quality concerns.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Baylor Scott & White Hospice-Waco is Medicare-certified (CCN 451569) since November 5, 1992, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave this hospice 3 out of 5 stars, with 81% saying they would definitely recommend it and 81% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 90.34, compared to a Texas state average of 94.72, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 48 ZIP codes from its Waco, Texas office in McLennan County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity. Ownership type is one factor among many CMS reports, and it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 5, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (254) 202-5100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin care, contact the hospice directly at (254) 202-5100 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, and its service area — this data is available on Medicare Care Compare, and further questions can be directed to the hospice at (254) 202-5100.
How do I verify this hospice on Medicare Care Compare?
You can review official CMS data for this hospice at https://www.medicare.gov/care-compare/details/hospice/451569?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.