Calstro Hospice Inc
Montclair, CA · Medicare-certified hospice (CCN 921600)
CMS process measure: 99.01 (state average 93.41 — above state average)
Serves: 123 ZIP codes (is yours included? →) · Phone: (909) 399-0700 · Verify on Medicare Care Compare ↗
Family caregivers gave Calstro Hospice a 3-star rating on the CMS CAHPS survey, with 84% saying they would definitely recommend it. Its composite process-of-care score of 99.01 is above the California state average of 93.41.
Calstro Hospice serves 123 ZIP codes from its Montclair, California office in San Bernardino County. Families can confirm whether a specific ZIP code is included by contacting the hospice directly.
Yes, Calstro Hospice Inc is Medicare-certified, with CCN 921600, certified since March 20, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Calstro Hospice Inc is a for-profit hospice based in Montclair, California, serving San Bernardino County and surrounding areas. It has been Medicare-certified since March 20, 2017 (CCN 921600).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Calstro Hospice an overall rating of 3 stars. Of those surveyed, 84% said they would definitely recommend this hospice to family and friends, and 84% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, Calstro Hospice scored 99.01, which is above the California state average of 93.41. CMS also reports a care index score of 10 and notes that 14.4% of patients received visits from staff in the last days of life, based on the most recently published CMS data vintage.
Calstro Hospice's service area, as listed on Medicare Care Compare, covers 123 ZIP codes from its Montclair office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come directly from CMS Care Compare and may be updated periodically; families are encouraged to check the source for the most current data. Where CMS has not published a particular measure for a hospice, this is often due to small patient counts and should not be interpreted as an indicator of poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Calstro Hospice Inc is Medicare-certified (CCN 921600) since March 20, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Calstro Hospice received an overall rating of 3 stars, with 84% of caregivers saying they would definitely recommend it and 84% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Calstro Hospice's composite process-of-care score is 99.01, which is above the California state average of 93.41.
What areas and ZIP codes does this hospice serve?
Calstro Hospice serves 123 ZIP codes from its Montclair, California location in San Bernardino County, according to Medicare Care Compare.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 123 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Calstro Hospice is a for-profit organization. Ownership type does not directly indicate quality of care; families may want to weigh it alongside CMS survey results and quality scores.
How long has this hospice been Medicare-certified?
Calstro Hospice has been Medicare-certified since March 20, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for patients who have stopped curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean abandoning medical care or support, and patients can still receive treatment for symptom management and pain relief.
Where is hospice care provided — at home or in a facility?
The provided CMS data doesn't specify where Calstro Hospice delivers care; please contact the hospice at (909) 399-0700 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; please contact Calstro Hospice at (909) 399-0700 to learn how to begin care and confirm details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores compared to state averages, service area, and how to begin care — all of which can be discussed directly with Calstro Hospice at (909) 399-0700 or reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Calstro Hospice Inc (CCN 921600) directly at https://www.medicare.gov/care-compare/details/hospice/921600?state=CA to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.