Lady Of Joy Hospice, Inc
Montclair, CA · Medicare-certified hospice (CCN B21630)
CMS process measure: 85.71 (state average 93.41 — below state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (909) 222-6960 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percent who would recommend, for Lady Of Joy Hospice. On the CMS composite process measure, it scored 85.71 compared with the California state average of 93.41, placing it below the state average.
Lady Of Joy Hospice serves 55 ZIP codes from its Montclair, CA office in San Bernardino County. Families in that area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Lady Of Joy Hospice, Inc is Medicare-certified, with CCN B21630, since July 26, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Lady Of Joy Hospice, Inc is a for-profit hospice based in Montclair, California, serving families in San Bernardino County. The hospice has been Medicare-certified since July 26, 2021, under CMS Certification Number (CCN) B21630.
CMS has not published CAHPS family-caregiver survey results (such as a star rating, percent who would definitely recommend the hospice, or percent rating it 9-10) for this hospice, which often happens when a hospice has too few surveyed patients for CMS to report the figures publicly. This should not be read as a sign of poor quality — it simply means the data has not been published.
On the CMS composite process measure, which reflects how consistently a hospice completed a set of recommended care processes, Lady Of Joy Hospice scored 85.71, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 7 and notes that visits occurred in the last days of life for 3.6% of patients, according to the most recent Care Compare data.
The hospice reports serving 55 ZIP codes from its Montclair office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Lady Of Joy Hospice, Inc is Medicare-certified (CCN B21630) since July 26, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results, such as a star rating or percent who would recommend, for this hospice — often the case when too few patients were surveyed. This does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 85.71, compared with the California state average of 93.41, placing it below the state average on this measure. CMS also reports a care index score of 7 and visits in the last days of life for 3.6% of patients.
What areas and ZIP codes does this hospice serve?
Lady Of Joy Hospice reports serving 55 ZIP codes from its Montclair, CA office in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Lady Of Joy Hospice, Inc is a for-profit hospice. Ownership type does not by itself determine care quality; CMS quality measures and CAHPS survey results, where published, offer more specific comparisons.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 26, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive care for other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact Lady Of Joy Hospice at (909) 222-6960 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; contact the hospice directly at (909) 222-6960 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores compared to the state average, service area, and how care is coordinated; you can review these details on Medicare Care Compare and by calling the hospice at (909) 222-6960.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data for Lady Of Joy Hospice, Inc at https://www.medicare.gov/care-compare/details/hospice/B21630?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.