Care Must Hospice Inc
San Jose, CA · Medicare-certified hospice (CCN 921668)
CMS process measure: 80.92 (state average 93.41 — below state average)
Serves: 78 ZIP codes (is yours included? →) · Phone: (408) 755-1216 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Care Must Hospice Inc, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 80.92, below the California state average of 93.41.
Care Must Hospice Inc serves 78 ZIP codes from its San Jose, CA office in Santa Clara County. This gives it a fairly broad service area across the South Bay region.
Yes, Care Must Hospice Inc is Medicare-certified (CCN 921668, since 2017). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Care Must Hospice Inc is a for-profit hospice based in San Jose, California, serving families in Santa Clara County. The hospice has been Medicare-certified since July 7, 2017, under CMS Certification Number (CCN) 921668.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often because too few surveys were completed to report reliably, and it does not indicate poor quality of care.
On the CMS composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Care Must Hospice Inc scored 80.92, compared with a California state average of 93.41 \u2014 placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 12.4% of patients received visits during the last days of life, according to the most recent Care Compare data available.
Care Must Hospice Inc reports serving 78 ZIP codes from its San Jose office, giving families across a broad area of the South Bay access to its services.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures in this profile come directly from CMS Care Compare data. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Care Must Hospice Inc is Medicare-certified (CCN 921668) since July 7, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because too few surveys were completed to report reliably; this does not necessarily reflect poor care.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Care Must Hospice Inc scored 80.92, compared with a California state average of 93.41 \u2014 below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Care Must Hospice Inc reports serving 78 ZIP codes from its San Jose, CA office in Santa Clara County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 78 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run \u2014 and does it matter?
Care Must Hospice Inc is a for-profit hospice. Ownership type alone does not determine quality of care; CMS quality measures and survey data offer a more direct picture.
How long has this hospice been Medicare-certified?
Care Must Hospice Inc has been Medicare-certified since July 7, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient's life expectancy is generally six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
No; choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness, while other medical needs may still be addressed.
Where is hospice care provided \u2014 at home or in a facility?
This information is not included in the CMS data provided; please contact Care Must Hospice Inc at (408) 755-1216 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Care Must Hospice Inc at (408) 755-1216 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CMS quality scores, caregiver survey results, service area, and how care is coordinated; you can review this hospice's published CMS data and contact them directly at (408) 755-1216 for further details.
How do I verify this hospice on Medicare Care Compare?
You can look up Care Must Hospice Inc directly using CCN 921668 at https://www.medicare.gov/care-compare/details/hospice/921668?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.