Redwood Hospice
San Jose, CA · Medicare-certified hospice (CCN B21550)
CMS process measure: 97.58 (state average 93.41 — above state average)
Serves: 95 ZIP codes (is yours included? →) · Phone: (800) 825-8556 · Verify on Medicare Care Compare ↗
Family caregivers gave Redwood Hospice 2 out of 5 stars in the CMS CAHPS survey, with 76% saying they would definitely recommend it. On CMS's composite process measure, Redwood Hospice scored 97.58, above the California state average of 93.41.
Redwood Hospice serves 95 ZIP codes from its San Jose, California office in Santa Clara County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Redwood Hospice is Medicare-certified (CCN B21550), certified since January 29, 2021. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Redwood Hospice is a for-profit hospice agency based in San Jose, California, serving families in Santa Clara County and the surrounding region. It has been Medicare-certified since January 29, 2021.
According to CMS Care Compare survey data, family caregivers who responded to the CAHPS Hospice Survey gave Redwood Hospice an overall rating of 2 stars. Among those surveyed, 76% said they would definitely recommend this hospice to others, and 70% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care practices, Redwood Hospice scored 97.58, which is above the California state average of 93.41. CMS also reports a care index score of 9 for this hospice, and indicates that 42.0% of patients received visits in the last days of life, based on published claims-based data. Where a measure is not listed here, CMS has not published it for this hospice, which often happens simply because too few patients were surveyed or included in that measurement period — it does not indicate poor quality.
Redwood Hospice's service area covers 95 ZIP codes from its San Jose office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries when a doctor certifies a terminal prognosis; no cost details are provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from Redwood Hospice?
Yes, Redwood Hospice is Medicare-certified (CCN B21550), certified since January 29, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about Redwood Hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave Redwood Hospice an overall rating of 2 stars, with 76% saying they would definitely recommend it and 70% rating their care experience 9 or 10 out of 10.
How does Redwood Hospice score on CMS quality measures compared to the state average?
Redwood Hospice's composite process score is 97.58, which is above the California state average of 93.41, and CMS also reports a care index score of 9 and a 42.0% rate for visits in the last days of life.
What areas and ZIP codes does Redwood Hospice serve?
Redwood Hospice serves 95 ZIP codes from its San Jose, California office in Santa Clara County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 95 this hospice reports serving.
Is Redwood Hospice for-profit, non-profit, or government-run — and does it matter?
Redwood Hospice is a for-profit hospice; ownership type doesn't by itself determine quality, but families may want to weigh it alongside the CMS survey and process scores.
How long has Redwood Hospice been Medicare-certified?
Redwood Hospice has been Medicare-certified since January 29, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a terminal prognosis who are focused on comfort rather than curing the illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but it does not mean giving up care — patients still receive active medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Redwood Hospice delivers care; contact the hospice at (800) 825-8556 or verify details on Medicare Care Compare.
How do I start hospice care with Redwood Hospice?
To learn how to begin hospice care with Redwood Hospice, contact them directly at (800) 825-8556 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how quickly care can begin, and how a hospice's CAHPS survey results and quality measures compare to state averages, as shown for Redwood Hospice above.
How do I verify this hospice on Medicare Care Compare?
You can verify Redwood Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/B21550?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.