Carepartners Home Care & Hospice
Franklin, NC · Medicare-certified hospice (CCN 341571)
CMS process measure: not reported
Serves: 8 ZIP codes (is yours included? →) · Phone: (828) 369-4206 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS caregiver star rating or percentage of caregivers who would definitely recommend this hospice, often because of a small number of surveyed patients. CMS does report a care index score of 9 and a visits-in-last-days-of-life rate of 81.4%, but no composite process score is available to compare against the North Carolina state average of 97.95.
Carepartners Home Care & Hospice serves 8 ZIP codes from its Franklin, North Carolina office in Macon County. Families can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Carepartners Home Care & Hospice is Medicare-certified (CCN 341571, since 1994). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Carepartners Home Care & Hospice is a non-profit hospice serving Franklin, North Carolina and the surrounding Macon County area. It has been Medicare-certified since July 20, 1994, meaning it has provided hospice services under Medicare oversight for several decades.
CMS Care Compare publishes a family caregiver survey, known as CAHPS Hospice, that reports how caregivers rated their experience. For this hospice, CMS has not published a CAHPS star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage rating the hospice 9-10. This often happens when a hospice has too few surveyed patients for CMS to report reliable results, and it should not be read as a sign of poor quality.
CMS also reports a composite process measure comparing how consistently a hospice follows recommended care processes against the state average. That specific composite score for this hospice is not reported here, though CMS lists a care index score of 9 and a rate of 81.4% for visits during the last days of life. The North Carolina state average composite score is 97.95, but CMS has not published a directly comparable figure for this hospice, so no comparison (vs_state: not reported) can be made.
Carepartners Home Care & Hospice serves 8 ZIP codes from its Franklin, North Carolina office in Macon County. All figures here come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Carepartners Home Care & Hospice is Medicare-certified (CCN 341571) and has been since July 20, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results such as a star rating or percentage who would definitely recommend this hospice, which often happens with smaller patient counts rather than reflecting quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process score for this hospice to compare against the North Carolina state average of 97.95. CMS does list a care index score of 9 and a visits-in-last-days-of-life rate of 81.4% for this hospice.
What areas and ZIP codes does this hospice serve?
This hospice serves 8 ZIP codes from its Franklin, North Carolina office in Macon County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 8 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Carepartners Home Care & Hospice is organized as a non-profit hospice. Ownership type is one factor among many; CMS quality measures and caregiver survey results, where published, offer more direct insight into care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 20, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have a life-limiting illness and have generally stopped curative treatment, typically with a prognosis of six months or less if the illness runs its expected course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, and patients still receive medical attention, symptom management, and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact the hospice at (828) 369-4206 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the admission process; please contact the hospice at (828) 369-4206 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how the hospice compares to state averages on quality measures, what ZIP codes are served, and how long the hospice has been Medicare-certified — contact the hospice at (828) 369-4206 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Carepartners Home Care & Hospice directly at https://www.medicare.gov/care-compare/details/hospice/341571?state=NC using its CCN 341571.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.