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Cedar Valley Hospice

Waterloo, IA · Medicare-certified hospice (CCN 161504)

Family caregiver rating (CAHPS): 5★ — 94% of families would definitely recommend
CMS process measure: 89.47 (state average 97.19 — below state average)
Serves: 76 ZIP codes (is yours included? →) · Phone: (319) 272-2002 · Verify on Medicare Care Compare ↗

Cedar Valley Hospice received a 5-star family caregiver rating on the CMS CAHPS survey, with 94% of caregivers saying they would definitely recommend it. On CMS's composite process measure, it scored 89.47, below the Iowa state average of 97.19.

Cedar Valley Hospice serves 76 ZIP codes from its Waterloo, Iowa office in Black Hawk County.

Yes, Cedar Valley Hospice is Medicare-certified (CCN 161504, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Cedar Valley Hospice Cedar Valley Hospice: 89.47 89.47 IA average IA average: 97.19 97.19

About this hospice

Cedar Valley Hospice is a Medicare-certified, for-profit hospice based in Waterloo, Iowa, serving families in Black Hawk County and the surrounding area. It has been Medicare-certified since March 1, 1985, meaning it has provided hospice services under CMS oversight for several decades.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Cedar Valley Hospice a 5-star overall rating. Ninety-four percent of surveyed caregivers said they would definitely recommend this hospice, and 91 percent rated their overall experience 9 or 10 out of 10 — both strong markers of family satisfaction with the care their loved ones received.

On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Cedar Valley Hospice scored 89.47, compared to the Iowa state average of 97.19 — placing it below the state average on this particular measure. CMS also reports that 63.6% of patients received visits from hospice staff in the final days of life, a component of the broader quality picture; other individual quality measures may not be published by CMS for this hospice, often due to small numbers of patients surveyed, which does not indicate poor care.

Cedar Valley Hospice's service area spans 76 ZIP codes from its Waterloo office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above are drawn from CMS Care Compare data as reported to Medicare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Cedar Valley Hospice is Medicare-certified (CCN 161504) since March 1, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

Family caregivers gave Cedar Valley Hospice a 5-star rating on the CAHPS Hospice Survey, with 94% saying they would definitely recommend it and 91% rating their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Cedar Valley Hospice's composite process score is 89.47, which is below the Iowa state average of 97.19, according to CMS Care Compare.

What areas and ZIP codes does this hospice serve?

Cedar Valley Hospice serves 76 ZIP codes from its office in Waterloo, Iowa, in Black Hawk County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 76 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Cedar Valley Hospice is organized as a for-profit hospice; ownership type is one factor among several, and CMS quality data such as CAHPS scores and process measures can help families evaluate care regardless of ownership structure.

How long has this hospice been Medicare-certified?

Cedar Valley Hospice has been Medicare-certified since March 1, 1985.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for people with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment; both emphasize easing symptoms and supporting quality of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for unrelated conditions and can discontinue hospice if their situation changes.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for Cedar Valley Hospice; please contact the hospice at (319) 272-2002 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To learn how to begin hospice care with Cedar Valley Hospice, contact them directly at (319) 272-2002 and verify certification details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, the size of its service area, and how to begin care — Cedar Valley Hospice can be reached at (319) 272-2002 for specifics.

How do I verify this hospice on Medicare Care Compare?

You can look up Cedar Valley Hospice (CCN 161504) directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/161504?state=IA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.