Charlin Hospice
Plano, TX · Medicare-certified hospice (CCN 741578)
CMS process measure: 86.96 (state average 94.72 — below state average)
Serves: 49 ZIP codes (is yours included? →) · Phone: (972) 423-4170 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Charlin Hospice, so no star rating or recommend percentage is currently available. On the CMS composite process measure, Charlin Hospice scored 86.96, below the Texas state average of 94.72.
Charlin Hospice serves 49 ZIP codes from its Plano, Texas office in Collin County. Families in this broad service area may be eligible for care from this Medicare-certified hospice.
Yes, Charlin Hospice is Medicare-certified, with CCN 741578, certified since November 4, 2015. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Charlin Hospice is a for-profit hospice agency based in Plano, Texas, serving families in Collin County and the surrounding region. It has been Medicare-certified since November 4, 2015, under CMS Certification Number (CCN) 741578.
According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Charlin Hospice. This is often due to too few surveyed patients to report reliably, and it should not be read as an indication of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Charlin Hospice scored 86.96, compared with the Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 53.6% of patients received visits during the last days of life, per the most recent Care Compare data available.
Charlin Hospice's service area covers 49 ZIP codes from its Plano, TX office, offering families in a broad swath of the region access to its services.
All figures above come directly from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. Families are encouraged to verify current information directly on Medicare Care Compare and to contact the hospice with specific questions about care and services.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Charlin Hospice is Medicare-certified (CCN 741578) since November 4, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Charlin Hospice, often because of a small number of surveyed patients; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Charlin Hospice's composite process score is 86.96, compared with the Texas state average of 94.72, placing it below the state average. CMS also reports a care index score of 10 and that 53.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Charlin Hospice serves 49 ZIP codes from its office in Plano, Texas, located in Collin County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Charlin Hospice is a for-profit agency. Ownership type does not by itself determine quality of care; CMS quality measures and survey data are better indicators to review.
How long has this hospice been Medicare-certified?
Charlin Hospice has been Medicare-certified since November 4, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients who are generally expected to have six months or less to live if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive medical attention for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Charlin Hospice delivers care; please contact the hospice at (972) 423-4170 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care with Charlin Hospice, contact them directly at (972) 423-4170 and confirm current eligibility and enrollment steps on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about survey results, quality measures, service area, staffing, and how care is coordinated; contact Charlin Hospice at (972) 423-4170 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Charlin Hospice (CCN 741578) directly at https://www.medicare.gov/care-compare/details/hospice/741578?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.