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Citywide Hospice Care, Inc

Burbank, CA · Medicare-certified hospice (CCN B31640)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 68.35 (state average 93.41 — below state average)
Serves: 89 ZIP codes (is yours included? →) · Phone: (818) 875-4014 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results for Citywide Hospice Care, so no star rating or recommend percentage is available. On the CMS composite process measure, the hospice scored 68.35, which is below the California state average of 93.41.

Citywide Hospice Care serves 89 ZIP codes from its Burbank, California office in Los Angeles County.

Yes, Citywide Hospice Care, Inc is Medicare-certified (CCN B31640, since December 7, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Citywide Hospice Care… Citywide Hospice Care…: 68.35 68.35 CA average CA average: 93.41 93.41

About this hospice

Citywide Hospice Care, Inc is a Medicare-certified hospice serving families in Burbank, California, and the surrounding Los Angeles County area. The hospice has been Medicare-certified since December 7, 2021, under CCN B31640. CMS has not published the hospice's ownership type in the data available for this listing, and CMS has not published CAHPS family-caregiver survey results — such as star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10 — for this hospice. This is often the result of small patient counts and does not necessarily indicate anything about the quality of care provided.

On the CMS composite process measure, which reflects how consistently a hospice follows a set of recommended care processes, Citywide Hospice Care scored 68.35, compared with a California state average of 93.41 — placing it below the state average on this measure, according to the most recent Care Compare data. A related care index score of 10 was also reported.

Citywide Hospice Care's service area, as reflected in CMS data, spans 89 ZIP codes, indicating a broad reach from its Burbank office.

Families should know that the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Citywide Hospice Care, Inc is Medicare-certified (CCN B31640) as of December 7, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family-caregiver survey results for this hospice, which often happens when patient counts are small; this is not an indication of poor care.

How does this hospice score on CMS quality measures compared to the state average?

The hospice's composite process score is 68.35, compared with a California state average of 93.41, placing it below the state average on this measure as of the latest published CMS data.

What areas and ZIP codes does this hospice serve?

According to CMS data, Citywide Hospice Care serves 89 ZIP codes from its Burbank, Los Angeles County office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 89 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS ownership data is not included in this listing's records; contact the hospice at (818) 875-4014 or check Medicare Care Compare to confirm.

How long has this hospice been Medicare-certified?

Citywide Hospice Care has been Medicare-certified since December 7, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and typically have a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or support.

Where is hospice care provided — at home or in a facility?

This listing's data does not specify care settings; contact Citywide Hospice Care at (818) 875-4014 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe an intake process; contact Citywide Hospice Care directly at (818) 875-4014 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction survey results, quality measure scores, service area, and how care is coordinated; you can review these details for Citywide Hospice Care on Medicare Care Compare and by calling (818) 875-4014.

How do I verify this hospice on Medicare Care Compare?

You can look up Citywide Hospice Care (CCN B31640) directly at https://www.medicare.gov/care-compare/details/hospice/B31640?state=CA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.