Compass - Cass City
Cass City, MI · Medicare-certified hospice (CCN 231605)
CMS process measure: 99.46 (state average 97.27 — above state average)
Serves: 57 ZIP codes (is yours included? →) · Phone: (989) 872-5852 · Verify on Medicare Care Compare ↗
Compass - Cass City holds a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.46 is above the Michigan state average of 97.27.
Compass - Cass City serves 57 ZIP codes from its office in Cass City, Michigan, in Tuscola County.
Yes, Compass - Cass City is Medicare-certified (CCN 231605, since 2007); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Compass - Cass City is a for-profit hospice located in Cass City, Michigan, serving families in Tuscola County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since January 22, 2007.
In the CMS CAHPS family caregiver survey, Compass - Cass City received a 4-star rating. Among caregivers surveyed, 89% said they would definitely recommend this hospice to others, and 88% rated their overall experience with the hospice a 9 or 10 on a 10-point scale. These figures reflect the direct experiences of family caregivers as reported to CMS.
On the CMS composite process measure, which reflects how consistently a hospice delivers a set of recommended care processes, Compass - Cass City scored 99.46, compared to a Michigan state average of 97.27. This places the hospice above the state average on this measure. CMS also reports a care index score of 10 and notes that 84.5% of patients received visits in the last days of life, based on the available data.
Compass - Cass City's service area, as listed with CMS, spans 57 ZIP codes centered around its Cass City office. Families interested in hospice care through Medicare should know that the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are provided here. All figures in this profile come from CMS Care Compare data and may be updated periodically by CMS.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Compass - Cass City is Medicare-certified (CCN 231605), certified since January 22, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Compass - Cass City received a 4-star rating, with 89% of caregivers saying they would definitely recommend it and 88% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.46, above the Michigan state average of 97.27, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
Compass - Cass City serves 57 ZIP codes from its Cass City, Michigan office in Tuscola County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Compass - Cass City is a for-profit hospice; ownership type does not directly indicate quality, but CMS reports it alongside quality measures so families can consider it as one factor among many.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 22, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — supportive care continues.
Where is hospice care provided — at home or in a facility?
CMS data provided does not specify where this hospice delivers care; please contact Compass - Cass City at (989) 872-5852 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Compass - Cass City at (989) 872-5852 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and its certified service area — all of which are available for Compass - Cass City on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view CMS-published details for Compass - Cass City at https://www.medicare.gov/care-compare/details/hospice/231605?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.