Transitions Hospice
Bay City, MI · Medicare-certified hospice (CCN 231672)
CMS process measure: 96.15 (state average 97.27 — below state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (989) 964-9770 · Verify on Medicare Care Compare ↗
Transitions Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 96.15 is slightly below the Michigan state average of 97.27.
Transitions Hospice serves 48 ZIP codes from its Bay City, Michigan office in Bay County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Transitions Hospice is Medicare-certified (CCN 231672, since November 6, 2019). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Transitions Hospice is a for-profit hospice based in Bay City, Michigan, serving families in Bay County and the surrounding area. It has been Medicare-certified since November 6, 2019, under CMS Certification Number (CCN) 231672.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Transitions Hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 89% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core hospice care processes were followed, Transitions Hospice scored 96.15, compared with a Michigan state average of 97.27 — placing it slightly below the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 85.0% of patients, based on the published data.
Transitions Hospice reports serving 48 ZIP codes from its Bay City office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost or coverage details beyond that fact.
All figures above are drawn from CMS Care Compare data as published. Where a measure is not listed here, CMS has not published it for this hospice, which is often the result of a small number of surveyed or eligible patients rather than an indication of quality one way or another. Families are encouraged to review the CMS Care Compare page directly for the most current figures.
Questions families ask
Does Medicare cover care from Transitions Hospice?
Yes. Transitions Hospice is Medicare-certified (CCN 231672) since November 6, 2019, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Transitions Hospice a 4-star family caregiver rating, with 89% saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 96.15, compared with a Michigan state average of 97.27, placing it slightly below the state average. CMS also lists a care index score of 9 and reports visits in the last days of life for 85.0% of patients.
What areas and ZIP codes does this hospice serve?
Transitions Hospice serves 48 ZIP codes from its Bay City, Michigan office in Bay County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Transitions Hospice is a for-profit organization. Ownership type doesn't directly determine care quality, but it can be one factor families weigh alongside CMS survey and measure data.
How long has this hospice been Medicare-certified?
Transitions Hospice has been Medicare-certified since November 6, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support, and pain and symptom management continue.
Where is hospice care provided — at home or in a facility?
This data doesn't specify where Transitions Hospice provides care. Please contact the hospice at (989) 964-9770 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover enrollment steps. Please contact Transitions Hospice at (989) 964-9770 to ask about starting care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how quality measures compare to state averages, service area coverage, and how care is coordinated; you can review these figures on Medicare Care Compare and ask Transitions Hospice directly at (989) 964-9770 about anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can view Transitions Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/231672?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.