Concho Hearts Hospice, Llc
San Angelo, TX · Medicare-certified hospice (CCN 971627)
CMS process measure: 84.16 (state average 94.72 — below state average)
Serves: 456 ZIP codes (is yours included? →) · Phone: (325) 482-0129 · Verify on Medicare Care Compare ↗
Concho Hearts Hospice earned a 5-star CAHPS rating from family caregivers, with 90% saying they would definitely recommend it. On CMS's composite process measure, it scored 84.16, which is below the Texas state average of 94.72.
Concho Hearts Hospice serves 456 ZIP codes from its San Angelo, Texas office in Tom Green County.
Yes, Concho Hearts Hospice, LLC is Medicare-certified (CCN 971627, since March 19, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Concho Hearts Hospice, LLC is a for-profit hospice based in San Angelo, Texas, serving families in Tom Green County and the surrounding area. The hospice has been Medicare-certified since March 19, 2021, with CCN 971627.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Concho Hearts Hospice an overall rating of 5 stars. Ninety percent of surveyed family caregivers said they would definitely recommend this hospice to others, and 88% rated their overall experience of care between 9 and 10 on a 10-point scale. These figures reflect the experiences reported by the families who completed the survey and are published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Concho Hearts Hospice scored 84.16, compared to a Texas state average of 94.72 — placing this hospice below the state average on that particular measure. CMS also reported a care index score of 9 and noted that 61.0% of patients received visits in the final days of life, based on the most recent published data.
Concho Hearts Hospice reports serving 456 ZIP codes from its San Angelo office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here. Families are encouraged to review the current figures directly on Medicare Care Compare, as CMS updates this data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Concho Hearts Hospice, LLC has been Medicare-certified since March 19, 2021 (CCN 971627), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 90% of family caregivers saying they would definitely recommend Concho Hearts Hospice and 88% rating their overall care experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Concho Hearts Hospice scored 84.16 on CMS's composite process measure, compared to the Texas state average of 94.72, placing it below the state average on this measure. CMS also reported a care index score of 9 and that 61.0% of patients received visits in their final days of life.
What areas and ZIP codes does this hospice serve?
Concho Hearts Hospice serves 456 ZIP codes from its San Angelo, Texas location in Tom Green County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 456 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Concho Hearts Hospice, LLC is organized as a for-profit hospice. Ownership type does not directly indicate quality; families may still refer to the CAHPS survey results and CMS quality measures listed here.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since March 19, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care — it means receiving a different kind of care centered on the patient's comfort and dignity.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Concho Hearts Hospice at (325) 482-0129 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Concho Hearts Hospice, contact them directly at (325) 482-0129 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measures like the composite process score, service area, and how care is coordinated; contact Concho Hearts Hospice at (325) 482-0129 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Concho Hearts Hospice's official CMS profile, including CCN 971627, at https://www.medicare.gov/care-compare/details/hospice/971627?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.