Gentiva
San Angelo, TX · Medicare-certified hospice (CCN 451697)
CMS process measure: 99.6 (state average 94.72 — above state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (325) 481-0123 · Verify on Medicare Care Compare ↗
Gentiva holds a 4-star CAHPS family caregiver rating, with 85% of caregivers saying they would definitely recommend this hospice. Its CMS composite process score of 99.60 is above the Texas state average of 94.72.
Gentiva serves 25 ZIP codes from its San Angelo, Texas office in Tom Green County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified, with CCN 451697, certified since 1999; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in San Angelo, Texas, serving families in Tom Green County and surrounding areas. According to CMS Care Compare data, Gentiva has been Medicare-certified since November 10, 1999, meaning it has provided end-of-life care under Medicare's hospice benefit for over two decades.
In the CMS CAHPS family caregiver survey, Gentiva received a 4-star rating. Among surveyed caregivers, 85% said they would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the direct feedback of families who worked with Gentiva during a loved one's care.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Gentiva scored 99.60, compared to the Texas state average of 94.72 — placing Gentiva above the state average. CMS also reports a care index score of 10 for this hospice, and that 66.9% of patients received visits in their final days of life, per the published vintage of Care Compare data.
Gentiva's service area, as listed with CMS, covers 25 ZIP codes from its San Angelo office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures above come from CMS Care Compare data and are subject to CMS's most recent published update; families should verify current details directly with CMS or the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 451697) since November 10, 1999, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Gentiva a 4-star rating, with 85% of caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.60, above the Texas state average of 94.72, and CMS lists a care index score of 10 for this hospice.
What areas and ZIP codes does this hospice serve?
Gentiva serves 25 ZIP codes from its San Angelo, Texas location in Tom Green County, per CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it as part of the hospice's public profile.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since November 10, 1999, over two decades of certification on record with CMS.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those who have chosen to stop curative treatment, typically when life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus to comfort and quality of life rather than curing an illness; it is not about giving up, but about receiving care aligned with a patient's goals.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for Gentiva; please contact the hospice at (325) 481-0123 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available CMS data does not describe intake steps; please contact Gentiva directly at (325) 481-0123 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and the service area covered — all of which are available for Gentiva above.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/451697?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.