Crossbridge Hospice
Troy, MI · Medicare-certified hospice (CCN 231611)
CMS process measure: 99.12 (state average 97.27 — above state average)
Serves: 286 ZIP codes (is yours included? →) · Phone: (248) 837-4390 · Verify on Medicare Care Compare ↗
Crossbridge Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its composite process measure score of 99.12 is above the Michigan state average of 97.27.
Crossbridge Hospice serves 286 ZIP codes from its Troy, Michigan office in Oakland County.
Yes, Crossbridge Hospice is Medicare-certified (CCN 231611), certified since May 7, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crossbridge Hospice is a for-profit hospice provider based in Troy, Michigan, in Oakland County. It has been Medicare-certified since May 7, 2009 (CCN 231611). Because it is Medicare-certified, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information is included here.
According to CMS Care Compare's CAHPS Hospice Survey data, family caregivers gave Crossbridge Hospice an overall rating of 4 stars. Eighty-nine percent of surveyed caregivers said they would definitely recommend this hospice to family and friends, and 88% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core hospice care processes are delivered, Crossbridge Hospice scored 99.12, which is above the Michigan state average of 97.27. CMS's Care Index Score for this hospice is 10.
CMS data also indicate that 68.7% of patients received visits from hospice staff in the final days of life, a measure CMS tracks as part of quality reporting.
Crossbridge Hospice reports serving a broad geographic area, covering 286 ZIP codes from its Troy, Michigan location.
All figures above are drawn from CMS Care Compare data as provided; where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient survey counts rather than any indication of quality. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from Crossbridge Hospice?
Yes. Crossbridge Hospice is Medicare-certified (CCN 231611) since May 7, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Crossbridge Hospice received a 4-star rating, with 89% of caregivers saying they would definitely recommend it and 88% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Crossbridge Hospice's composite process measure score is 99.12, above the Michigan state average of 97.27. Its CMS Care Index Score is 10.
What areas and ZIP codes does this hospice serve?
Crossbridge Hospice serves 286 ZIP codes from its office in Troy, Oakland County, Michigan.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 286 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crossbridge Hospice is a for-profit organization. Ownership type does not by itself determine care quality, but it's a fact families sometimes like to know.
How long has this hospice been Medicare-certified?
Crossbridge Hospice has been Medicare-certified since May 7, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment. Both aim to relieve symptoms and support quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up medical care or support altogether.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Crossbridge Hospice delivers care; please contact the hospice at (248) 837-4390 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Crossbridge Hospice, contact them directly at (248) 837-4390 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quality measures compare to the state average, and the geographic service area — all of which are covered in this listing using CMS Care Compare data; for other specifics, contact the hospice at (248) 837-4390.
How do I verify this hospice on Medicare Care Compare?
You can look up Crossbridge Hospice directly at https://www.medicare.gov/care-compare/details/hospice/231611?state=MI to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.