Crown Hospice
Poplar Bluff, MO · Medicare-certified hospice (CCN 261681)
CMS process measure: 74.79 (state average 95.27 — below state average)
Serves: 59 ZIP codes (is yours included? →) · Phone: (573) 840-5029 · Verify on Medicare Care Compare ↗
Crown Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 90% of caregivers saying they would definitely recommend it. However, its CMS composite process score of 74.79 is below the Missouri state average of 95.27.
Crown Hospice serves 59 ZIP codes from its office in Poplar Bluff, Missouri, in Butler County.
Yes, Crown Hospice is Medicare-certified, with CCN 261681, certified since February 25, 2020. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crown Hospice is a for-profit hospice provider based in Poplar Bluff, Missouri, serving families in Butler County and the surrounding region. It has been Medicare-certified since February 25, 2020, under CMS Certification Number (CCN) 261681.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Crown Hospice an overall rating of 4 stars. Ninety percent of surveyed caregivers said they would definitely recommend this hospice to others, and 85% gave the hospice a rating of 9 or 10 out of 10 for overall care.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Crown Hospice scored 74.79, compared to a Missouri state average of 95.27. CMS classifies this as below the state average. A separate care index figure of 9 and a rate of 54.8% for visits made in the last days of life are also reported by CMS for this hospice.
Crown Hospice reports a service area covering 59 ZIP codes from its Poplar Bluff office. As with all Medicare-certified hospices, eligible patients are covered under the Medicare hospice benefit when a physician certifies hospice eligibility; no additional cost information is provided here.
All figures in this profile are drawn from CMS Care Compare data. Families are encouraged to verify current figures directly on Care Compare, as CMS updates this data periodically.
Questions families ask
Does Medicare cover care from Crown Hospice?
Yes, Crown Hospice is Medicare-certified (CCN 261681, since February 25, 2020), and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about Crown Hospice in the CMS survey?
In the CMS CAHPS survey, Crown Hospice received a 4-star rating, with 90% of family caregivers saying they would definitely recommend the hospice and 85% giving it a 9 or 10 out of 10 overall rating.
How does this hospice score on CMS quality measures compared to the state average?
Crown Hospice's CMS composite process score is 74.79, which is below the Missouri state average of 95.27.
What areas and ZIP codes does this hospice serve?
Crown Hospice reports serving 59 ZIP codes from its Poplar Bluff, Missouri office in Butler County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crown Hospice is a for-profit organization; ownership type does not directly determine quality, so it's best reviewed alongside CMS survey and quality measures.
How long has this hospice been Medicare-certified?
Crown Hospice has been Medicare-certified since February 25, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all forms of medical support or care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Crown Hospice; please contact the hospice at (573) 840-5029 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn about starting care with Crown Hospice, contact them directly at (573) 840-5029 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and the range of services offered; contact Crown Hospice at (573) 840-5029 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can verify Crown Hospice's current CMS ratings and data at https://www.medicare.gov/care-compare/details/hospice/261681?state=MO.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.