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Saint Francis Hospice

Cape Girardeau, MO · Medicare-certified hospice (CCN 261657)

Family caregiver rating (CAHPS): 5★ — 94% of families would definitely recommend
CMS process measure: 99.33 (state average 95.27 — above state average)
Serves: 22 ZIP codes (is yours included? →) · Phone: (573) 331-5180 · Verify on Medicare Care Compare ↗

Saint Francis Hospice holds a 5-star CAHPS rating from family caregivers, with 94% saying they would definitely recommend it. Its CMS composite process score of 99.33 is above the Missouri state average of 95.27.

Saint Francis Hospice serves 22 ZIP codes from its Cape Girardeau, Missouri office, located in Cape Girardeau County.

Yes, Saint Francis Hospice is Medicare-certified, CCN 261657, since December 1, 2014. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Saint Francis Hospice Saint Francis Hospice: 99.33 99.33 MO average MO average: 95.27 95.27

About this hospice

Saint Francis Hospice is a Medicare-certified hospice located in Cape Girardeau, Missouri, serving Cape Girardeau County and the surrounding region. It has been Medicare-certified since December 1, 2014, and is classified by CMS as an "Other" ownership type.

According to the CMS CAHPS family caregiver survey, Saint Francis Hospice received a 5-star rating. Among families who responded, 94% said they would definitely recommend this hospice to others, and 88% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of family caregivers who completed the CMS-administered survey and are published as part of CMS Care Compare data.

On CMS's composite process measure, which reflects the consistency of core hospice care processes, Saint Francis Hospice scored 99.33, which is above the Missouri state average of 95.27. CMS also reports a care index score of 9 for this hospice, and data show that 59.2% of patients received visits in the last days of life, based on CMS Care Compare figures.

Saint Francis Hospice's service area, as reported to CMS, includes 22 ZIP codes.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures above come from CMS Care Compare data as most recently published and are subject to CMS's own reporting and update schedule.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Saint Francis Hospice is Medicare-certified (CCN 261657) since December 1, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, Saint Francis Hospice received a 5-star rating, with 94% of families saying they would definitely recommend it and 88% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 99.33, above the Missouri state average of 95.27, and CMS reports a care index score of 9 and 59.2% of patients receiving visits in the last days of life.

What areas and ZIP codes does this hospice serve?

Saint Francis Hospice serves 22 ZIP codes from its Cape Girardeau, Missouri office in Cape Girardeau County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 22 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS lists Saint Francis Hospice's ownership type as "Other." Ownership type can reflect organizational structure, but CMS quality and survey data should be used to evaluate care quality directly.

How long has this hospice been Medicare-certified?

Saint Francis Hospice has been Medicare-certified since December 1, 2014.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and other medical needs can still be addressed.

Where is hospice care provided — at home or in a facility?

This is not specified in the CMS data provided; please contact Saint Francis Hospice at (573) 331-5180 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

This is not specified in the CMS data provided; please contact Saint Francis Hospice at (573) 331-5180 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may wish to ask about family caregiver satisfaction ratings, quality measure scores compared to state averages, and service area coverage — all of which are published on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can look up Saint Francis Hospice directly at https://www.medicare.gov/care-compare/details/hospice/261657?state=MO to confirm current CMS ratings and data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.