Dignity Hospice Of Southern West Virginia, Inc
Chapmanville, WV · Medicare-certified hospice (CCN 511517)
CMS process measure: 89.2 (state average 97.88 — below state average)
Serves: 100 ZIP codes (is yours included? →) · Phone: (304) 855-4764 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice an overall CAHPS rating of 3 stars, with 85% saying they would definitely recommend it. Its CMS composite process score of 89.20 is below the West Virginia state average of 97.88.
Dignity Hospice Of Southern West Virginia serves 100 ZIP codes from its Chapmanville, WV office in Logan County.
Yes, Dignity Hospice Of Southern West Virginia, Inc is Medicare-certified (CCN 511517, since 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Dignity Hospice Of Southern West Virginia, Inc is a non-profit hospice based in Chapmanville, West Virginia, serving families in Logan County and beyond. It has been Medicare-certified since February 18, 1994, giving it decades of history in the hospice program.
According to CMS Care Compare survey data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Of those surveyed, 85% said they would definitely recommend the hospice to others, and 79% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care here, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, this hospice scored 89.20, compared to a West Virginia state average of 97.88 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 6.9% of patients had visits in the last days of life, per the most recent Care Compare data.
This hospice reports serving a wide area, covering 100 ZIP codes from its Chapmanville office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis; no cost details are included here. Families are encouraged to review the current data directly on Medicare Care Compare and to contact the hospice for further details not captured in this profile.
Questions families ask
Does Medicare cover care from this hospice?
Yes, this hospice is Medicare-certified (CCN 511517) since February 18, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS Hospice Survey data shows an overall rating of 3 stars, with 85% of caregivers saying they would definitely recommend the hospice and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 89.20, compared to a West Virginia state average of 97.88, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, this hospice serves 100 ZIP codes from its Chapmanville, WV office in Logan County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 100 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit. Ownership type can reflect organizational structure, but CMS quality data for the specific hospice is generally the more direct indicator of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 18, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients with a terminal prognosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus to comfort, symptom management, and quality of life rather than curative treatment, but it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (304) 855-4764 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice directly at (304) 855-4764 to learn about starting care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to state averages, service area, and how to begin care — this profile covers the CMS data available, and you can contact the hospice at (304) 855-4764 for anything further.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice directly at https://www.medicare.gov/care-compare/details/hospice/511517?state=WV using CCN 511517.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.