Duke Hospice
Durham, NC · Medicare-certified hospice (CCN 341507)
CMS process measure: 95.54 (state average 97.95 — below state average)
Serves: 88 ZIP codes (is yours included? →) · Phone: (919) 613-4663 · Verify on Medicare Care Compare ↗
Duke Hospice earned a 4-star family caregiver rating, with 88% of caregivers saying they would definitely recommend it. Its CMS composite process score of 95.54 is below the North Carolina state average of 97.95.
Duke Hospice serves 88 ZIP codes from its Durham, North Carolina office in Durham County.
Yes, Duke Hospice is Medicare-certified (CCN 341507, since 1986); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Duke Hospice is a non-profit hospice located in Durham, North Carolina, serving Durham County and surrounding communities. According to CMS Care Compare data, it has been Medicare-certified since February 5, 1986.
In the CMS CAHPS family caregiver survey, Duke Hospice received a 4-star rating. Among caregivers surveyed, 88% said they would definitely recommend this hospice to others, and 84% gave the hospice an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Duke Hospice scored 95.54, which is below the North Carolina state average of 97.95. CMS also reports a care index score of 10 for this hospice, and data show that 47.1% of patients received visits during the last days of life, per the most recent CMS Care Compare figures.
Duke Hospice's service area, as listed with CMS, spans 88 ZIP codes, reflecting a broad reach from its Durham office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above come from CMS Care Compare data and are subject to CMS's published update schedule. Families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from Duke Hospice?
Yes, Duke Hospice is Medicare-certified (CCN 341507, since February 5, 1986), and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Duke Hospice received a 4-star rating, with 88% of caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Duke Hospice's CMS composite process score is 95.54, which is below the North Carolina state average of 97.95.
What areas and ZIP codes does this hospice serve?
CMS Care Compare lists Duke Hospice as serving 88 ZIP codes from its Durham, North Carolina office in Durham County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 88 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Duke Hospice is a non-profit organization according to CMS data; ownership type can relate to organizational priorities but does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Duke Hospice has been Medicare-certified since February 5, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, as patients still receive medical attention aimed at managing symptoms and supporting well-being.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Duke Hospice; please contact the hospice at (919) 613-4663 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Duke Hospice at (919) 613-4663 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS survey results, the composite process score compared to the state average, the ZIP codes served, and how to confirm current certification, all of which can be verified on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can verify Duke Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/341507?state=NC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.