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Elara Caring

El Paso, TX · Medicare-certified hospice (CCN 671556)

Family caregiver rating (CAHPS): not yet published by CMS — 83% of families would definitely recommend
CMS process measure: 98.71 (state average 94.72 — above state average)
Serves: 30 ZIP codes (is yours included? →) · Phone: (915) 778-1222 · Verify on Medicare Care Compare ↗

Family caregivers surveyed by CMS reported that 83% would definitely recommend Elara Caring, and 82% rated their experience 9 or 10 out of 10. On CMS's composite process measure, Elara Caring scored 98.71, above the Texas state average of 94.72.

Elara Caring serves 30 ZIP codes from its El Paso, TX office in El Paso county, according to CMS Care Compare data.

Yes, Elara Caring is Medicare-certified (CCN 671556, since 2007); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Elara Caring Elara Caring: 98.71 98.71 TX average TX average: 94.72 94.72

About this hospice

Elara Caring is a for-profit hospice based in El Paso, Texas, serving the El Paso county area. It has been Medicare-certified since January 11, 2007 (CCN 671556).

According to CMS Care Compare data, 83% of family caregivers surveyed through the CAHPS Hospice Survey said they would definitely recommend Elara Caring to others, and 82% rated their overall experience with the hospice 9 or 10 out of 10. CMS has not published a specific CAHPS star rating figure for this hospice in the data provided.

On CMS's composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Elara Caring scored 98.71, compared to the Texas state average of 94.72. This places the hospice above the state average on this measure. CMS also reports a care index score of 9 and notes that 62.2% of patients received visits in the last days of life, according to the same CMS dataset.

Elara Caring's service area, as reflected in CMS data, spans 30 ZIP codes from its El Paso office.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here.

All figures above come from CMS Care Compare data as supplied for this listing. Families are encouraged to verify current figures directly on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Elara Caring is Medicare-certified (CCN 671556), certified since January 11, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS Hospice Survey, 83% of family caregivers said they would definitely recommend Elara Caring, and 82% rated their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Elara Caring's composite process score is 98.71, compared to the Texas state average of 94.72, placing it above the state average on this measure. CMS also reports a care index score of 9 and that 62.2% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

According to CMS data, Elara Caring serves 30 ZIP codes from its office in El Paso, El Paso county, Texas.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Elara Caring is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality and survey measures are a more direct comparison point.

How long has this hospice been Medicare-certified?

Elara Caring has been Medicare-certified since January 11, 2007.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for people with a life expectancy of six months or less, as determined by a physician.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean abandoning medical care, symptom management, or emotional and spiritual support.

Where is hospice care provided — at home or in a facility?

This is not specified in the CMS data provided. Please contact Elara Caring at (915) 778-1222 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The steps to begin care are not included in the CMS data provided. Please contact Elara Caring at (915) 778-1222 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction, how the hospice performs on CMS quality measures, the ZIP codes it serves, and how care is coordinated; contact Elara Caring at (915) 778-1222 for specifics not covered by CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up Elara Caring (CCN 671556) directly at https://www.medicare.gov/care-compare/details/hospice/671556?state=TX to confirm current CMS figures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.