Matrix Home Health Services
El Paso, TX · Medicare-certified hospice (CCN A91630)
CMS process measure: 98.72 (state average 94.72 — above state average)
Serves: 21 ZIP codes (is yours included? →) · Phone: (915) 633-8104 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Matrix Home Health Services, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 98.72, above the Texas state average of 94.72.
Matrix Home Health Services serves 21 ZIP codes from its office in El Paso, Texas, in El Paso County.
Yes, Matrix Home Health Services is Medicare-certified (CCN A91630), certified since July 7, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Matrix Home Health Services is a Medicare-certified hospice serving El Paso, Texas and surrounding El Paso County. CMS Care Compare data does not list an ownership type for this hospice, so families should confirm this detail directly with the provider. According to CMS records, Matrix Home Health Services has been Medicare-certified since July 7, 2023.
CMS has not published CAHPS family caregiver survey results — including a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating it 9-10 — for this hospice. This is often the case for hospices with smaller patient counts and does not indicate poor quality; it simply means CMS has not yet published enough survey responses to report the figures.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Matrix Home Health Services scored 98.72, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 9 for this hospice. CMS has not published a figure for the percentage of visits occurring in the final days of life for this hospice.
Matrix Home Health Services serves 21 ZIP codes from its El Paso office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data as most recently published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Matrix Home Health Services is Medicare-certified (CCN A91630) since July 7, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because of small patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Matrix Home Health Services scored 98.72, compared to the Texas state average of 94.72 — above the state average. CMS also reports a care index score of 9 for this hospice.
What areas and ZIP codes does this hospice serve?
Matrix Home Health Services serves 21 ZIP codes from its office in El Paso, El Paso County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The ownership type is not listed in the available CMS data; please contact the hospice at (915) 633-8104 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
Matrix Home Health Services has been Medicare-certified since July 7, 2023, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The available CMS data does not specify care settings for this hospice; please contact Matrix Home Health Services at (915) 633-8104 to ask directly.
How do I start hospice care with this provider?
To learn how to begin care, contact Matrix Home Health Services directly at (915) 633-8104 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores, service area, and how care is provided; contact Matrix Home Health Services at (915) 633-8104 for specifics not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Matrix Home Health Services (CCN A91630) directly at https://www.medicare.gov/care-compare/details/hospice/A91630?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.