Elara Caring Vii
Springfield, IL · Medicare-certified hospice (CCN 141692)
CMS process measure: 99.6 (state average 96.22 — above state average)
Serves: 78 ZIP codes (is yours included? →) · Phone: (217) 210-8457 · Verify on Medicare Care Compare ↗
Elara Caring Vii received a 2-star family caregiver rating on the CMS CAHPS survey, with 78% of caregivers saying they would definitely recommend it. Its composite process quality score of 99.60 is above the Illinois state average of 96.22.
Elara Caring Vii serves 78 ZIP codes from its Springfield, Illinois office in Sangamon County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Elara Caring Vii is Medicare-certified (CCN 141692), certified since May 9, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring Vii is a for-profit hospice serving the Springfield, Illinois area, Medicare-certified since May 9, 2017 (CCN 141692). It operates out of Sangamon County and serves 78 ZIP codes in the surrounding region.
According to CMS Care Compare CAHPS survey data, family caregivers gave Elara Caring Vii an overall rating of 2 stars. 78% of surveyed family caregivers said they would definitely recommend this hospice, and 79% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process quality measure, Elara Caring Vii scored 99.60, which is above the Illinois state average of 96.22. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 60.7% of patients, according to the most recent published CMS data.
All figures above come from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available. Where a measure is not listed here, CMS has not published it for this hospice, which often happens when patient counts are too small for reliable reporting — this does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. This listing does not include cost or fee information beyond that fact. No staff, facilities, or services are described here beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Elara Caring Vii is Medicare-certified (CCN 141692) since May 9, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 2-star family caregiver rating, with 78% of caregivers saying they would definitely recommend Elara Caring Vii and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring Vii's composite process score is 99.60, above the Illinois state average of 96.22. CMS also lists a care index score of 10 and reports visits in the last days of life for 60.7% of patients.
What areas and ZIP codes does this hospice serve?
Elara Caring Vii serves 78 ZIP codes from its Springfield, Illinois location in Sangamon County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 78 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring Vii is a for-profit hospice. Ownership type does not by itself determine quality, but families may want to consider it alongside the CMS survey and quality measure data.
How long has this hospice been Medicare-certified?
Elara Caring Vii has been Medicare-certified since May 9, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure when a patient's life expectancy is generally six months or less, as determined by a doctor.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus to comfort and quality of life rather than curing the underlying illness, but patients still receive medical care, pain management, and support; it is a choice about the type of care, not giving up on care.
Where is hospice care provided — at home or in a facility?
This CMS data does not specify care settings for Elara Caring Vii; please contact the hospice at (217) 210-8457 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe the enrollment process; contact Elara Caring Vii at (217) 210-8457 for details on how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, staffing, and how care is coordinated; contact Elara Caring Vii at (217) 210-8457 to ask these directly.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring Vii directly at https://www.medicare.gov/care-compare/details/hospice/141692?state=IL to review its current CMS ratings and quality measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.