Emerald Coast Hospice
Panama City, FL · Medicare-certified hospice (CCN 101537)
CMS process measure: 98.42 (state average 97.19 — above state average)
Serves: 98 ZIP codes (is yours included? →) · Phone: (850) 769-0055 · Verify on Medicare Care Compare ↗
Emerald Coast Hospice has a 4-star family caregiver rating on CMS's CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its composite process-of-care score of 98.42 is above the Florida state average of 97.19.
Emerald Coast Hospice serves 98 ZIP codes from its Panama City, FL office in Bay County. This reflects the breadth of its reported service area according to CMS data.
Yes, Emerald Coast Hospice is Medicare-certified (CCN 101537, since 1992); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Emerald Coast Hospice is a for-profit hospice based in Panama City, Florida, serving families in Bay County and the surrounding area. It has been Medicare-certified since April 9, 1992 (CCN 101537), meaning it has met federal requirements for hospice care for over three decades.
According to CMS Care Compare survey data (CAHPS family caregiver survey), Emerald Coast Hospice has earned a 4-star caregiver rating. Among surveyed family caregivers, 89% said they would definitely recommend this hospice to others, and 85% rated the overall care a 9 or 10 out of 10. These figures reflect the experiences reported by families of patients cared for by this hospice, as published by CMS.
On CMS's composite process-of-care measure — which tracks whether recommended care processes were delivered — Emerald Coast Hospice scored 98.42, which is above the Florida state average of 97.19. This suggests that, according to CMS's published measures, the hospice performs recommended care processes consistently relative to other hospices in the state.
Emerald Coast Hospice reports serving 98 ZIP codes from its Panama City office, indicating a broad service area across the region.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as published by CMS and should be verified directly on the Care Compare website for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Emerald Coast Hospice is Medicare-certified (CCN 101537) since April 9, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Emerald Coast Hospice received a 4-star family caregiver rating, with 89% of caregivers saying they would definitely recommend it and 85% rating overall care 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 98.42, which is above the Florida state average of 97.19, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Emerald Coast Hospice reports serving 98 ZIP codes from its Panama City, Florida office in Bay County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 98 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Emerald Coast Hospice is a for-profit organization. Ownership type does not by itself determine quality; CMS quality measures and caregiver survey results offer more direct insight into care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 9, 1992, over three decades of certification.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have a terminal diagnosis and are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or attention to a patient's needs.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care. Please contact Emerald Coast Hospice at (850) 769-0055 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Emerald Coast Hospice directly at (850) 769-0055 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and the range of ZIP codes served; contact Emerald Coast Hospice at (850) 769-0055 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Emerald Coast Hospice (CCN 101537) directly at https://www.medicare.gov/care-compare/details/hospice/101537?state=FL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.