Empath Hospice, Llc
Lakeland, FL · Medicare-certified hospice (CCN 101573)
CMS process measure: 84.85 (state average 97.19 — below state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (863) 329-2750 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Empath Hospice in Lakeland, FL, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 84.85, which is below the Florida state average of 97.19.
Empath Hospice serves 25 ZIP codes from its Lakeland, Florida office in Polk County.
Yes, Empath Hospice, LLC is Medicare-certified (CCN 101573), certified since July 23, 2024, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Empath Hospice, LLC is a Medicare-certified hospice serving families in and around Lakeland, Florida, in Polk County. The listing data provided does not specify whether the hospice is operated on a for-profit, non-profit, or government basis; families are encouraged to confirm ownership directly with the hospice or on Medicare Care Compare.
According to CMS Care Compare data, Empath Hospice has been Medicare-certified since July 23, 2024. CMS has not published CAHPS family-caregiver survey results for this hospice in the data provided — including a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating it 9-10 — which often reflects a small number of surveyed patients rather than any indication of care quality.
On CMS's composite process measure, which reflects how consistently a hospice performs recommended clinical processes, Empath Hospice scored 84.85, compared with a Florida state average of 97.19. This places the hospice below the state average on this measure, based on the CMS data supplied. The care index score and visits-in-the-last-days-of-life percentage were not provided in this data set.
Empath Hospice reports serving 25 ZIP codes from its Lakeland office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients whose physician certifies a terminal prognosis; no additional cost information is provided here. All figures above come from CMS Care Compare data as supplied; families should verify current details directly with the hospice or on Medicare.gov.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Empath Hospice, LLC is Medicare-certified (CCN 101573), certified since July 23, 2024, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice in the data available, which often happens when patient counts are small; this does not necessarily reflect on care quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Empath Hospice scored 84.85, compared with the Florida state average of 97.19, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Empath Hospice serves 25 ZIP codes from its Lakeland, Florida location in Polk County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The data provided does not specify the ownership type of this hospice; please contact the hospice at (863) 329-2750 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
Empath Hospice has been Medicare-certified since July 23, 2024, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and typically have a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, medical attention, or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Empath Hospice at (863) 329-2750 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
To begin hospice care, contact Empath Hospice directly at (863) 329-2750 to discuss eligibility and next steps, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores compared to state averages, service area, staffing, and how care is coordinated; contact Empath Hospice at (863) 329-2750 for details not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Empath Hospice, LLC (CCN 101573) directly at https://www.medicare.gov/care-compare/details/hospice/101573?state=FL to review current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.