Enlightened Heights Hospice And Palliative Care
Lubbock, TX · Medicare-certified hospice (CCN 971510)
CMS process measure: 86.4 (state average 94.72 — below state average)
Serves: 31 ZIP codes (is yours included? →) · Phone: (806) 993-3900 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Enlightened Heights Hospice And Palliative Care, so no star rating or recommend percentage is available. On CMS's composite process measure, it scored 86.40, below the Texas state average of 94.72.
Enlightened Heights Hospice And Palliative Care serves 31 ZIP codes from its Lubbock, Texas office in Lubbock County.
Yes, Enlightened Heights Hospice And Palliative Care is Medicare-certified (CCN 971510, since 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Enlightened Heights Hospice And Palliative Care is a for-profit hospice serving the Lubbock, Texas area, Medicare-certified since June 18, 2019 (CCN 971510). This profile draws only on figures published by CMS Care Compare.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, and percent rating the hospice 9 or 10) for this hospice, which often happens when there are too few surveyed patients to report reliably. This should not be taken as a sign of poor quality — it simply means the data has not been made public.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Enlightened Heights Hospice And Palliative Care scored 86.40, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 8, and that 72.0% of patients received visits during the last days of life according to the most recent published data.
The hospice serves 31 ZIP codes from its Lubbock office in Lubbock County, Texas.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are available here. Families are encouraged to confirm current figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Enlightened Heights Hospice And Palliative Care has been Medicare-certified since June 18, 2019 (CCN 971510), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 86.40, compared with a Texas state average of 94.72, placing it below the state average. CMS also reports a care index score of 8 and that 72.0% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 31 ZIP codes from its Lubbock, Texas office in Lubbock County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality; CMS's published quality measures are a more direct indicator of care patterns.
How long has this hospice been Medicare-certified?
Since June 18, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside treatment aimed at a cure, while hospice care is for people who have chosen to stop curative treatment and focus on comfort, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive treatment for pain, symptoms, and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact the hospice at (806) 993-3900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact the hospice at (806) 993-3900 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about CMS quality scores, family caregiver survey results, services offered, and service area coverage; contact the hospice at (806) 993-3900 for specifics not covered in this profile.
How do I verify this hospice on Medicare Care Compare?
You can look up Enlightened Heights Hospice And Palliative Care (CCN 971510) directly at https://www.medicare.gov/care-compare/details/hospice/971510?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.