Everystep
Des Moines, IA · Medicare-certified hospice (CCN 161500)
CMS process measure: 99.48 (state average 97.19 — above state average)
Serves: 153 ZIP codes (is yours included? →) · Phone: (515) 274-3400 · Verify on Medicare Care Compare ↗
Everystep received 4 out of 5 stars from family caregivers in the CMS CAHPS survey, with 92% saying they would definitely recommend it. Its CMS composite process score of 99.48 is above the Iowa state average of 97.19.
Everystep serves 153 ZIP codes from its office in Des Moines, Iowa, in Polk County. Families in this broad surrounding area may be eligible for care through this hospice.
Yes, Everystep is Medicare-certified (CCN 161500, since 1983); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No additional cost details are provided beyond this coverage fact.
About this hospice
Everystep is a Medicare-certified hospice based in Des Moines, Iowa, serving families in Polk County and the surrounding region. It has been Medicare-certified since November 2, 1983, and operates under an ownership classification of "Other," as recorded by CMS.
According to the CMS CAHPS Hospice Survey of family caregivers, Everystep received an overall rating of 4 stars. Among caregivers surveyed, 92% said they would definitely recommend this hospice to others, and 89% rated their experience 9 or 10 on a 10-point scale.
On CMS's composite process quality measure, which reflects how consistently core hospice care processes are delivered, Everystep scored 99.48, compared to the Iowa state average of 97.19 — placing it above the state average on this measure. CMS also reports a care index score of 10 and notes that 56.2% of patients received visits in the final days of life, per the visits-in-last-days-of-life measure. CMS has not published additional detail beyond these figures for this hospice; when a measure is unavailable, that typically reflects small patient counts rather than an indication of quality.
Everystep's service area covers 153 ZIP codes, reflecting a fairly broad geographic reach from its Des Moines office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above are drawn from CMS Care Compare data and should be verified directly on that site for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Everystep is Medicare-certified (CCN 161500) and has been since November 2, 1983. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Everystep received an overall rating of 4 stars, with 92% of family caregivers saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Everystep's composite process score is 99.48, which is above the Iowa state average of 97.19. CMS also reports a care index score of 10 and that 56.2% of patients received visits in the final days of life.
What areas and ZIP codes does this hospice serve?
Everystep serves 153 ZIP codes from its office in Des Moines, Iowa, located in Polk County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 153 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists Everystep's ownership type as "Other." Ownership type is one factor families may consider, but CMS quality measures like the CAHPS survey and composite score offer more direct insight into caregiver experience.
How long has this hospice been Medicare-certified?
Everystep has been Medicare-certified since November 2, 1983.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, focusing on comfort and symptom relief. Hospice care is a specific type of palliative care for people who have chosen to stop curative treatment and are expected to have a limited life expectancy, typically six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing an illness; it does not mean giving up care — hospice teams actively manage symptoms and support patients and families.
Where is hospice care provided — at home or in a facility?
This data does not specify where Everystep provides care. Please contact Everystep at (515) 274-3400 or check Medicare Care Compare for details on care settings.
How do I start hospice care with this provider?
The CMS data does not describe the intake process. Please contact Everystep directly at (515) 274-3400 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how a hospice's quality scores compare to the state average, what areas are served, and how care is coordinated. You can review these details for Everystep and other hospices on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Everystep directly at https://www.medicare.gov/care-compare/details/hospice/161500?state=IA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.