Unitypoint Hospice
Urbandale, IA · Medicare-certified hospice (CCN 161554)
CMS process measure: 100 (state average 97.19 — above state average)
Serves: 109 ZIP codes (is yours included? →) · Phone: (515) 557-3100 · Verify on Medicare Care Compare ↗
Unitypoint Hospice earned a 4-star rating from family caregivers in the CMS CAHPS survey, with 89% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Iowa state average of 97.19.
Unitypoint Hospice serves 109 ZIP codes from its office in Urbandale, Iowa, in Polk County.
Yes, Unitypoint Hospice is Medicare-certified (CCN 161554), certified since 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Unitypoint Hospice is a non-profit hospice based in Urbandale, Iowa, in Polk County. It has been Medicare-certified since November 26, 1996, meaning it has been serving patients under Medicare's hospice benefit for nearly three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Unitypoint Hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 87% rated their experience 9 or 10 out of 10. These figures reflect the experiences of caregivers whose loved ones received care from this hospice, as reported directly to CMS.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Unitypoint Hospice scored 100.00, which is above the Iowa state average of 97.19. CMS also reports that 87.6% of patients received visits during the last days of life, a period when hands-on support is especially important.
Unitypoint Hospice's service area, as reflected in CMS data, spans 109 ZIP codes, indicating a broad reach from its Urbandale office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients. This profile does not include cost information beyond that fact, and it does not describe staffing or facilities beyond what CMS has published.
Questions families ask
Does Medicare cover care from Unitypoint Hospice?
Yes. Unitypoint Hospice is Medicare-certified (CCN 161554) since 1996, and the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Unitypoint Hospice received a 4-star family caregiver rating, with 89% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Unitypoint Hospice's composite process score is 100.00, above the Iowa state average of 97.19, and 87.6% of patients received visits during the last days of life according to CMS data.
What areas and ZIP codes does this hospice serve?
CMS data shows Unitypoint Hospice serves 109 ZIP codes from its Urbandale, Iowa office in Polk County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 109 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Unitypoint Hospice is a non-profit organization. Ownership type doesn't directly determine care quality, but families may want to know it when comparing providers.
How long has this hospice been Medicare-certified?
Unitypoint Hospice has been Medicare-certified since November 26, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care or support, only redirecting its goals.
Where is hospice care provided — at home or in a facility?
This data does not specify where Unitypoint Hospice provides care; please contact the hospice at (515) 557-3100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care with Unitypoint Hospice, contact them directly at (515) 557-3100 and confirm current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, quality measure scores, service area, and how care needs would be met; Unitypoint Hospice can be reached at (515) 557-3100 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Unitypoint Hospice directly at https://www.medicare.gov/care-compare/details/hospice/161554?state=IA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.