Excelacare Hospice
Clovis, NM · Medicare-certified hospice (CCN 321568)
CMS process measure: 100 (state average 95.93 — above state average)
Serves: 35 ZIP codes (is yours included? →) · Phone: (575) 763-9728 · Verify on Medicare Care Compare ↗
Excelacare Hospice has a 3-star CAHPS family caregiver rating, with 78% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the New Mexico state average of 95.93.
Excelacare Hospice serves 35 ZIP codes from its Clovis, New Mexico office in Curry County.
Yes, Excelacare Hospice is Medicare-certified (CCN 321568, since 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Excelacare Hospice is a for-profit hospice serving Clovis, New Mexico and surrounding Curry County communities. It has been Medicare-certified since November 26, 2013 (CCN 321568).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Excelacare Hospice an overall rating of 3 stars. Among those surveyed, 78% said they would definitely recommend this hospice to others, and 81% rated their experience 9 or 10 on a 10-point scale.
On the CMS composite process measure, which reflects a bundle of care processes CMS tracks for hospices nationally, Excelacare Hospice scored 100.00, which is above the New Mexico state average of 95.93. CMS also reports a care index score of 10 for this hospice, and notes that 62.7% of patients received visits in the last days of life, a measure CMS tracks separately.
Excelacare Hospice's service area, as reported to CMS, covers 35 ZIP codes from its Clovis office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
All figures above come from CMS Care Compare data as most recently published; families are encouraged to review the current listing directly on Care Compare for the latest figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Excelacare Hospice is Medicare-certified (CCN 321568) since November 26, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star overall rating, with 78% of family caregivers saying they would definitely recommend Excelacare Hospice and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Excelacare Hospice's composite process score is 100.00, above the New Mexico state average of 95.93; CMS also reports a care index score of 10 and that 62.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Excelacare Hospice, based in Clovis, NM (Curry County), serves 35 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 35 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Excelacare Hospice is a for-profit hospice; ownership type is one factor among several CMS reports, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Excelacare Hospice has been Medicare-certified since November 26, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a terminal prognosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, only curative treatment for the terminal condition.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Excelacare Hospice at (575) 763-9728 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Excelacare Hospice at (575) 763-9728 to learn how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how quality scores compare to state averages, service area coverage, and how care is coordinated; contact Excelacare Hospice at (575) 763-9728 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Excelacare Hospice directly at https://www.medicare.gov/care-compare/details/hospice/321568?state=NM to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.