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Plains Regional Medical Center Hospice

Clovis, NM · Medicare-certified hospice (CCN 321522)

Family caregiver rating (CAHPS): not yet published by CMS — 87% of families would definitely recommend
CMS process measure: 98.48 (state average 95.93 — above state average)
Serves: 6 ZIP codes (is yours included? →) · Phone: (575) 769-7399 · Verify on Medicare Care Compare ↗

Family caregivers reported that 87% would definitely recommend this hospice, and 98% rated their experience 9 or 10 out of 10. On CMS's composite process measure, it scored 98.48, above the New Mexico state average of 95.93.

Plains Regional Medical Center Hospice serves 6 ZIP codes from its Clovis, NM office in Curry County.

Yes, Plains Regional Medical Center Hospice is Medicare-certified (CCN 321522, since 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Plains Regional Medic… Plains Regional Medic…: 98.48 98.48 NM average NM average: 95.93 95.93

About this hospice

Plains Regional Medical Center Hospice, located in Clovis, New Mexico (Curry County), has been Medicare-certified since August 25, 1994, and is classified under an "Other" ownership type by CMS. It serves a compact area of 6 ZIP codes from its Clovis office.

According to CMS Care Compare CAHPS survey data, 87% of family caregivers said they would definitely recommend this hospice, and 98% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure for this hospice separately in the data provided, so families should check Care Compare directly for the most current star display, if available.

On the CMS composite process quality measure, Plains Regional Medical Center Hospice scored 98.48, which is above the New Mexico state average of 95.93. A related care index figure of 9 and a visits-in-last-days-of-life percentage of 58.5% were also reported by CMS for this hospice. Where any specific measure is not listed here, that reflects what CMS has published for this hospice — often due to small patient counts — and should not be read as a sign of poor quality.

The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and should be verified directly on Care Compare for the most current vintage.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Plains Regional Medical Center Hospice is Medicare-certified (CCN 321522) since August 25, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend this hospice, and 98% rated their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

This hospice's composite process score is 98.48, which is above the New Mexico state average of 95.93.

What areas and ZIP codes does this hospice serve?

It serves 6 ZIP codes from its Clovis, New Mexico office in Curry County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 6 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS lists this hospice's ownership type as "Other." Ownership type doesn't determine quality of care, but families can factor it into their decision alongside CAHPS survey results and quality measures.

How long has this hospice been Medicare-certified?

This hospice has been Medicare-certified since August 25, 1994.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

No — hospice shifts the focus to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where this hospice delivers care; please contact the hospice at (575) 769-7399 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not include enrollment steps; please contact the hospice at (575) 769-7399 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated — for this hospice, contact (575) 769-7399 for specifics beyond what CMS has published.

How do I verify this hospice on Medicare Care Compare?

You can look up Plains Regional Medical Center Hospice directly at https://www.medicare.gov/care-compare/details/hospice/321522?state=NM using CCN 321522.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.