Excelacare Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971626)
CMS process measure: not reported
Serves: 6 ZIP codes (is yours included? →) · Phone: (972) 468-8390 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS caregiver survey results or a composite process score for Excelacare Hospice, often because too few patients were surveyed to report reliably. The Texas state average composite process score is 94.72, but no comparable figure exists yet for this hospice.
Excelacare Hospice serves 6 ZIP codes from its San Antonio, Texas office in Bexar County.
Yes, Excelacare Hospice is Medicare-certified (CCN 971626, since February 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Excelacare Hospice is a for-profit hospice agency based in San Antonio, Texas, serving Bexar County. It has been certified by Medicare since February 3, 2021 (CCN 971626).
CMS Care Compare collects feedback from family caregivers through the CAHPS Hospice Survey and publishes quality measures such as a composite process-of-care score. For Excelacare Hospice, CMS has not published a CAHPS star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage rating the hospice 9-10, nor has it published a composite process measure or care index score for this provider. This is often the result of a small number of surveyed patients rather than any indication of poor quality, and families should not read it as a negative signal. For reference, the Texas state average composite process score is 94.72, but no comparable figure is available for Excelacare Hospice at this time.
Excelacare Hospice's service area, as reported to CMS, covers 6 ZIP codes reachable from its San Antonio office.
Medicare's hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here.
All figures in this profile come from CMS Care Compare data as most recently published for this hospice. Families are encouraged to review the Care Compare listing directly and to contact the hospice for any details not covered by CMS's public data.
Questions families ask
Does Medicare cover care from Excelacare Hospice?
Yes, Excelacare Hospice is Medicare-certified (CCN 971626) since February 3, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Excelacare Hospice, which often happens when too few patients were surveyed to report reliably; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process measure for Excelacare Hospice. The Texas state average composite process score is 94.72, but no comparable score is yet available for this hospice.
What areas and ZIP codes does this hospice serve?
Excelacare Hospice serves 6 ZIP codes from its San Antonio, Texas location in Bexar County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 6 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Excelacare Hospice is a for-profit hospice. Ownership type doesn't determine quality directly, but families may want to review the published CMS quality measures alongside ownership when comparing hospices.
How long has this hospice been Medicare-certified?
Excelacare Hospice has been Medicare-certified since February 3, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort rather than cure when a person is expected to have six months or less to live if the illness runs its natural course.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients may still receive medical care for comfort and can discuss their goals with their care team.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify where Excelacare Hospice delivers care. Please contact the hospice at (972) 468-8390 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available doesn't describe the intake process. Please contact Excelacare Hospice directly at (972) 468-8390 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about services offered, how caregivers are supported, coverage area, and published CMS quality measures; contact Excelacare Hospice at (972) 468-8390 for specifics not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Excelacare Hospice (CCN 971626) directly at https://www.medicare.gov/care-compare/details/hospice/971626?state=TX to confirm current CMS-reported information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.