Excelacare Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971698)
CMS process measure: not reported
Serves: 10 ZIP codes (is yours included? →) · Phone: (682) 200-4311 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family caregiver star rating or recommend percentage for Excelacare Hospice, and no composite process score is available for comparison to the Texas state average of 94.72. This often happens with hospices that have smaller patient counts, and it does not indicate poor quality.
Excelacare Hospice serves 10 ZIP codes from its San Antonio, Texas office in Bexar County, according to CMS Care Compare data.
Yes, Excelacare Hospice is Medicare-certified, with CCN 971698, certified since July 28, 2021. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Excelacare Hospice is a for-profit hospice agency based in San Antonio, Texas, serving families in Bexar County. It has been Medicare-certified since July 28, 2021.
CMS collects family caregiver experiences through the CAHPS Hospice Survey, and it publishes process-of-care composite scores that can be compared against state averages. For Excelacare Hospice, CMS has not published a CAHPS star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage rating the hospice 9-10 on Care Compare. This absence of published figures is often the result of small patient counts during the survey period, not an indication of poor quality, and families should not read anything negative into it.
Similarly, CMS has not published a composite process measure score for this hospice, so no comparison to the Texas state average composite score of 94.72 is currently available (marked by CMS as 'not reported'). CMS also has not published a care index score or data on visits made in the last days of life for this agency.
According to CMS Care Compare data, Excelacare Hospice serves 10 ZIP codes from its San Antonio office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries when a physician certifies a terminal prognosis; no cost or coverage details beyond this general fact are included here. Families are encouraged to review the Medicare Care Compare website directly for the most current data on this hospice, as CMS periodically updates these figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Excelacare Hospice is Medicare-certified (CCN 971698) since July 28, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating or recommend percentages) for Excelacare Hospice, which often happens with hospices that have small patient counts rather than reflecting quality concerns.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process measure score for Excelacare Hospice, so no comparison to the Texas state average of 94.72 is currently possible.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare data, Excelacare Hospice serves 10 ZIP codes from its San Antonio, Texas location in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 10 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Excelacare Hospice is a for-profit agency; ownership type does not by itself indicate quality of care, but families may wish to consider it alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Excelacare Hospice has been Medicare-certified since July 28, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to stop curative treatment and are focused on comfort, typically in the final months of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean pain relief, emotional support, or medical care stop — those continue.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Excelacare Hospice delivers care; please contact the hospice at (682) 200-4311 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Excelacare Hospice directly at (682) 200-4311 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores compared to the state average, service area, and how care is coordinated — you can ask Excelacare Hospice these questions directly at (682) 200-4311.
How do I verify this hospice on Medicare Care Compare?
You can look up Excelacare Hospice (CCN 971698) directly at https://www.medicare.gov/care-compare/details/hospice/971698?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.