Family First Hospice
Greenville, TX · Medicare-certified hospice (CCN 971717)
CMS process measure: 98.8 (state average 94.72 — above state average)
Serves: 35 ZIP codes (is yours included? →) · Phone: (903) 454-3346 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Family First Hospice, often because too few patient families were surveyed to report reliable figures. However, its CMS composite process measure score of 98.80 is above the Texas state average of 94.72.
Family First Hospice serves 35 ZIP codes from its Greenville, Texas office in Hunt County, according to CMS Care Compare data.
Yes, Family First Hospice is Medicare-certified (CCN 971717, since November 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family First Hospice is a for-profit hospice located in Greenville, Texas, serving families in Hunt County and the surrounding region. It has been Medicare-certified since November 11, 2021 (CCN 971717).
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when a hospice has too few surveyed patient families for CMS to report reliable figures. This should not be read as a sign of poor quality — it simply means the data has not yet been made public.
On CMS's composite process measure, which reflects whether core care processes were completed for patients, Family First Hospice scored 98.80, compared with the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 79.4% of patients, based on the most recent CMS Care Compare data vintage available.
Family First Hospice's service area, as listed on Care Compare, covers 35 ZIP codes from its Greenville, Texas office.
Hospice care for eligible Medicare beneficiaries is covered under the Medicare hospice benefit when a physician certifies eligibility; no cost figures are included here. Families are encouraged to review the CMS Care Compare listing directly and to contact the hospice with any specific questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Family First Hospice has been Medicare-certified since November 11, 2021 (CCN 971717), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Family First Hospice, which often occurs when too few patient families were surveyed to produce reportable results; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Family First Hospice scored 98.80 on CMS's composite process measure, above the Texas state average of 94.72, and CMS reports a care index score of 9 with visits occurring in the last days of life for 79.4% of patients.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, Family First Hospice serves 35 ZIP codes from its Greenville, Texas office in Hunt County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 35 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family First Hospice is a for-profit hospice; ownership type is one factor among several that CMS reports, and it does not by itself indicate the quality of care.
How long has this hospice been Medicare-certified?
Family First Hospice has been Medicare-certified since November 11, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a life-limiting illness who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment for the terminal illness; patients may still receive treatment for unrelated conditions, and specific care decisions should be discussed with the care team.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Family First Hospice; contact the hospice at (903) 454-3346 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here does not include enrollment steps; please contact Family First Hospice directly at (903) 454-3346 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and staffing; you can review Family First Hospice's published CMS figures above and contact the hospice at (903) 454-3346 for details not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Family First Hospice's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/971717?state=TX to confirm certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.