On Call Hospice
Paris, TX · Medicare-certified hospice (CCN 741635)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 31 ZIP codes (is yours included? →) · Phone: (903) 706-5003 · Verify on Medicare Care Compare ↗
On Call Hospice does not have a published CAHPS star rating from CMS, but 88% of family caregivers said they would definitely recommend it, and it scored 100.00 on the CMS composite process measure, above the Texas state average of 94.72.
On Call Hospice serves 31 ZIP codes from its office in Paris, Texas, in Lamar County.
Yes, On Call Hospice is Medicare-certified (CCN 741635, since September 29, 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
On Call Hospice is a for-profit hospice serving Paris, Texas and surrounding communities in Lamar County. It has been Medicare-certified since September 29, 2016 (CCN 741635).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 88% would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 on a 10-point scale. CMS has not published an overall CAHPS star rating for this hospice in the data provided, which can occur when there are limited survey responses; this is not an indication of poor quality, simply that the figure has not been published.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, On Call Hospice scored 100.00, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and that 66.4% of patients received visits from a hospice team member in the final days of life, based on the most recent published Care Compare data.
On Call Hospice's service area, as reflected in CMS data, spans 31 ZIP codes centered around its Paris, Texas office.
Hospice care for Medicare beneficiaries who qualify is covered under the Medicare hospice benefit. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from On Call Hospice?
Yes. On Call Hospice is Medicare-certified (CCN 741635) since September 29, 2016, and the Medicare hospice benefit covers hospice care for patients who qualify and are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 88% of family caregivers said they would definitely recommend On Call Hospice, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice, often due to a small number of survey responses.
How does this hospice score on CMS quality measures compared to the state average?
On Call Hospice scored 100.00 on the CMS composite process measure, compared to the Texas state average of 94.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
On Call Hospice serves 31 ZIP codes from its office in Paris, Texas, in Lamar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
On Call Hospice is a for-profit hospice. Ownership type does not directly determine quality; CMS quality measures and family caregiver survey results are better indicators of experience of care.
How long has this hospice been Medicare-certified?
On Call Hospice has been Medicare-certified since September 29, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where On Call Hospice delivers care; contact the hospice at (903) 706-5003 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact On Call Hospice directly at (903) 706-5003 to ask about starting care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; you can review CMS Care Compare data and speak directly with On Call Hospice at (903) 706-5003 for specifics not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up On Call Hospice (CCN 741635) directly at https://www.medicare.gov/care-compare/details/hospice/741635?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.